Features

• Access Controls/Permissions

• Activity Dashboard

• Alerts/Notifications

• Audio / Video Conferencing

• Automatic Call Distribution

• Call Center Management

• Call Conferencing

• Call Disposition

• Call List Management

• Call Logging

• Call Monitoring

• Call Recording

• Call Reporting

• Call Routing

• Call Screening

Support

• Email

• Help Desk

• FAQs

• Forum

• Knowledge Base

Deployment

• Cloud, SaaS, Web-Based

• Desktop - Mac

• Desktop - Windows

• Mobile - Android

• Mobile - iPhone