Question 1

How can I write a Review?

Accepted Answer

If you’ve already left a review and you want to edit it in any way, click here to see all of your previous reviews. Simply click “Edit review” to the right of the review that you want to change.

Question 2

Why was my review rejected?

Accepted Answer

There are a few reasons why a review gets rejected. Look below to see if any of these apply to your situation, and learn what you can do to get the review approved. If none of these solutions are appropriate, or you think one was applied to your review in error, open a support case and share as much detail as possible.

Question 3

How do I remove one of my reviews?

Accepted Answer

We’re sorry that you want to remove your review from Zoftware. Some other great options are updating your review. These can help you make sure the review reflects any new occurrences and protect your privacy! If you would like to edit the content of your review, you can do so by logging in here. If you still wish to remove your review, you can submit a request here.

Question 4

I forgot my password

Accepted Answer

Any user can reset their password here as long as they used a business email to create their Zoftware account. If you forgot the password for an account you created through LinkedIn or Google, you’ll need to update the password in that particular app.

Question 5

I can't find the product I'm looking for

Accepted Answer

If you can’t find the product you’re looking for, you can go to zoftware.com and search for the product. If you still can't find it on-site, it means the product is not listed on zoftware. If you want to add your product you can refer to this Help Center article. Help Center article.

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