Non-Profit Solutions
by Aircall
by Aircall
Profile Information Last updated on: 1 July 2024
Profile Information Last updated on: 1 July 2024
We help make selecting a software for your business effortless, economical and efficient.
by Aircall
by Aircall
Profile Information Last updated on: 1 July 2024
Profile Information Last updated on: 1 July 2024
Whether your mission is local or global, you deserve the best phone technology to achieve your goals.
Get set up in minutes No hardware. No headaches. Just an easy-to-use dashboard and phone app that you can access from your computer or mobile device. Create numbers in 100+ countries, invite teammates, and start making and receiving calls today. Be there for your callers, every time Set up your call flow to route calls to the person or team best positioned to help. Collaborate on calls through the shared inbox, apply tags or comments, and assign follow-ups. Customize music and messages to keep callers informed while waiting or during closed hours. Reach more donors Ramp up your fundraising call efforts with timesaving tools like click-to-dial and PowerDialer. Set up local phone numbers in your target region to improve pick-up rates, and use call tagging to organize campaigns. Integrate with CRM software to streamline operations. Gain visibility with call metrics See a real-time view of who’s available, who’s in a call, and how long callers have been waiting. Use analytics to download data and track historical trends for reporting and accountability, and uncover insights to help you meet your goals. Key phone system features for nonprofit organizations Call Routing Direct calls to the correct teammates every time by customizing distribution and ring rules. Toll-Free Numbers Instantly create toll-free numbers in your local area code or any country in which your business operates. Click to Dial Save minutes every day by launching calls in the Aircall app with a single click. Shared Call Inbox Get a complete perspective of calls that require a follow-up and archive old assignments as you go. Queue Callback Give callers the power to opt out of a waiting line and receive your outbound reply at a later time. Activity Feed Track and manage your team’s call activity and coach in real time from within the Aircall dashboard. Call Center Analytics Keep track of all your call center metrics—such as wait time, missed call rate, and call volume—in one place. Call Recording Review call recordings to help confirm details, monitor quality, and guide training sessions. Call Monitoring Software Accelerate employee training and boost call quality assurance by monitoring live calls.
Seller
Aircall
Get set up in minutes
Set up your call flow to route calls
Reach more donors
Gain visibility with call metrics
Call Routing
Call Center Analytics
Queue Callback
Call Recording
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