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Call Monitoring Software
See the top Call Monitoring Software for small business enterprises in 2023. Compare and filter by verified user reviews, features, integrators, pricing and more.
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Call Tracker io
ByCall Tracker
Call Tracker io Features
✔ Call Recording
✔ Call Routing
✔ Call Tracking Metrics
✔ Caller ID
✔ Conversion Tracking
✔ Keyword Tracking
✔ Call Data
Call Tracker io Pricing
Starter$37per User
per Month
Pro$87per User
per Month
Agency$147per User
per Month
Free 
Learn MoreiCubespro
ByiCubespro
iCubespro Features
✔ AI-Powered Keyword Recommendation
✔ Email Marketing
✔ Triggered Conditional Messaging
iCubespro Pricing
FreeBronze$9per User
per Month
Silver$30per User
per Month
Gold$70per User
per Month
Learn MoreCall Center Software Solution
ByAirCall
Call Center Software Solution Features
✔ Call Routing
✔ After-call work
✔ Call Queuing
✔ Call Monitoring Software
✔ Call Center Analytics
✔ Call Recording
✔ Call Conference Solutions
✔ Blocklist numbers
Call Center Software Solution Pricing
Essentials$30per User
per Month
Professional$50per User
per Month
Custom$Customper User
per Month
Learn MoreInbound Call Center Software
ByAirCall
Inbound Call Center Software Features
✔ Get context on every call
✔ automatically syncing call notes and tags
✔ Speed up onboarding and monitor performance
✔ Maintain call quality and reliability
✔ CRM Integrations
✔ Call Routing
✔ Call Center Analytics
✔ Interactive Voice Response
✔ Call Tags and Disposition Codes
Inbound Call Center Software Pricing
Essentials$30per User
per Month
Professional$50per User
per Month
Custom$Contact Salesper User
per Month
Learn MoreOutbound Call Center Software
ByAircall
Outbound Call Center Software Features
✔ Connect Aircall to CRM tools
✔ Track individual and team activity
✔ Coach and get your team up to speed quickly
✔ Power Dialer
✔ CRM Integrations
✔ Call Whispering
✔ Call Recording
✔ Call Tags
✔ Click to dial
Outbound Call Center Software Pricing
Essential$30per User
per Month
Professional$50per User
per Month
Custom$Contact Salesper User
per Month
Learn MoreRetail & E-commerce Call Center Software Features
✔ Connect Aircall to your e-commerce platform
✔ Reduce resolution time
✔ Track call activity
✔ Easy, remote-first solution
✔ Live Feed
✔ Call Monitoring
✔ Call Queuing
✔ Call Recording
✔ Call Routing
✔ Business Hours
Retail & E-commerce Call Center Software Pricing
Essential$30per User
per Month
Professional$50per User
per Month
Custom$Contact Salesper User
per Month
Learn MoreNon-Profit Solutions
ByAircall
Non-Profit Solutions Features
✔ Get set up in minutes
✔ Set up your call flow to route calls
✔ Reach more donors
✔ Gain visibility with call metrics
✔ Call Routing
✔ Call Center Analytics
✔ Queue Callback
✔ Call Recording
✔ Click to Dial
✔ Call Monitoring
Non-Profit Solutions Pricing
Essentials$30per User
per Month
Professional$50per User
per Month
Custom$Contact Salesper User
per Month
Learn More3CX Phone
By3CX
3CX Phone Features
✔ Call Logging
✔ Call Transfer
✔ Queue Management
✔ Voice Mail
✔ Call Routing
✔ Auto-Dialer
✔ Video Conferencing
✔ Virtual Call Center
3CX Phone Pricing
STARTUP PRO$175per User
per Month
DEDICATED PRO$295per User
per Month
DEDICATED ENTERPRISE$330per User
per Month
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Multiplatform Call Center Suite
ByTelecorp
Multiplatform Call Center Suite Features
✔ Call Center Management Call Monitoring Contact Management Queue Management Reporting/Analytics VoIP
Learn MoreIntelligent IVR
ByPhonon Communications
Intelligent IVR Features
✔ Call Logging
✔ Call Recording
✔ Call Routing
Intelligent IVR Pricing
Starting$0.14per User
per Month
Learn MoreConvoso
ByConvoso
Convoso Features
✔ Call Scheduling
✔ Call Transfer
✔ Campaign Specific Caller ID
✔ FCC Compliance
✔ FTC Compliance
- Learn More
Juris Astra
ByJuris Technologies
Juris Astra Features
✔ Alerts / Escalation Blended Call Center Call Logging Call Recording Call Scripting Campaign Management Inbound Call Center IVR / Voice Recognition Manual Dialer Outbound Call Center Predictive Dialer Progressive Dialer Queue Management Real-Time Chat Reporting/Analytics
Learn Morestorm
ByContent Guru
storm Features
✔ Call Recording
✔ Inbound Call Center
✔ IVR / Voice Recognition
✔ Outbound Call Center
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Neotel
ByNeotel 2000
Neotel Features
✔ Campaign Management
✔ Call Transfer
✔ Call Routing
- Learn More
i2x
Byi2x.ai
i2x Features
✔ Call Recording
