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See the top Call Monitoring Software for small business enterprises in 2023. Compare and filter by verified user reviews, features, integrators, pricing and more.
Pricing:
Deployment:
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Pricing:
Deployment:
Call Tracker
✔ Call Recording
✔ Call Routing
✔ Call Tracking Metrics
✔ Caller ID
✔ Conversion Tracking
✔ Keyword Tracking
✔ Call Data
per User
per Month
per User
per Month
per User
per Month
iCubespro
✔ AI-Powered Keyword Recommendation
✔ Email Marketing
✔ Triggered Conditional Messaging
per User
per Month
per User
per Month
per User
per Month
AirCall
✔ Call Routing
✔ After-call work
✔ Call Queuing
✔ Call Monitoring Software
✔ Call Center Analytics
✔ Call Recording
✔ Call Conference Solutions
✔ Blocklist numbers
per User
per Month
per User
per Month
per User
per Month
AirCall
✔ Get context on every call
✔ automatically syncing call notes and tags
✔ Speed up onboarding and monitor performance
✔ Maintain call quality and reliability
✔ CRM Integrations
✔ Call Routing
✔ Call Center Analytics
✔ Interactive Voice Response
✔ Call Tags and Disposition Codes
per User
per Month
per User
per Month
per User
per Month
Aircall
✔ Connect Aircall to CRM tools
✔ Track individual and team activity
✔ Coach and get your team up to speed quickly
✔ Power Dialer
✔ CRM Integrations
✔ Call Whispering
✔ Call Recording
✔ Call Tags
✔ Click to dial
per User
per Month
per User
per Month
per User
per Month
✔ Connect Aircall to your e-commerce platform
✔ Reduce resolution time
✔ Track call activity
✔ Easy, remote-first solution
✔ Live Feed
✔ Call Monitoring
✔ Call Queuing
✔ Call Recording
✔ Call Routing
✔ Business Hours
per User
per Month
per User
per Month
per User
per Month
Aircall
✔ Get set up in minutes
✔ Set up your call flow to route calls
✔ Reach more donors
✔ Gain visibility with call metrics
✔ Call Routing
✔ Call Center Analytics
✔ Queue Callback
✔ Call Recording
✔ Click to Dial
✔ Call Monitoring
per User
per Month
per User
per Month
per User
per Month
3CX
✔ Call Logging
✔ Call Transfer
✔ Queue Management
✔ Voice Mail
✔ Call Routing
✔ Auto-Dialer
✔ Video Conferencing
✔ Virtual Call Center
per User
per Month
per User
per Month
per User
per Month
Telecorp
✔ Call Center Management Call Monitoring Contact Management Queue Management Reporting/Analytics VoIP
Phonon Communications
✔ Call Logging
✔ Call Recording
✔ Call Routing
per User
per Month
Convoso
✔ Call Scheduling
✔ Call Transfer
✔ Campaign Specific Caller ID
✔ FCC Compliance
✔ FTC Compliance
Juris Technologies
✔ Alerts / Escalation Blended Call Center Call Logging Call Recording Call Scripting Campaign Management Inbound Call Center IVR / Voice Recognition Manual Dialer Outbound Call Center Predictive Dialer Progressive Dialer Queue Management Real-Time Chat Reporting/Analytics
Content Guru
✔ Call Recording
✔ Inbound Call Center
✔ IVR / Voice Recognition
✔ Outbound Call Center
Neotel 2000
✔ Campaign Management
✔ Call Transfer
✔ Call Routing
i2x.ai
✔ Call Recording