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LiveAgent
by LiveAgent
by LiveAgent
Profile Information Last updated on: 21 August 2024
Profile Information Last updated on: 21 August 2024
We help make selecting a software for your business effortless, economical and efficient.
by LiveAgent
by LiveAgent
Profile Information Last updated on: 21 August 2024
Profile Information Last updated on: 21 August 2024
LiveAgent is a comprehensive customer support software designed to enhance the efficiency and effectiveness of customer service operations. It is highly regarded as the top helpdesk software for small to medium-sized businesses, offering a 30-day free trial to new users. The software is known for its fast implementation and extensive feature set, which includes over 130 ticketing features and more than 200 integrations with various tools. LiveAgent is particularly noted for its ability to streamline communication across multiple channels, making it an ideal solution for businesses looking to improve their customer support capabilities. LiveAgent also supports social media interactions, allowing businesses to engage with customers on platforms like Facebook, Twitter, and Instagram, which helps in building a loyal customer base.
LiveAgent is a robust, cost-effective, and user-friendly live chat software that enhances staff productivity, reduces costs, and improves customer service quality, making it a top choice for businesses seeking to maintain a competitive edge.
Seller
LiveAgent
HQ Location
Bratislava, Slovakia
Company Website
https://www.liveagent.com/
Contact
+421 233456826
Year Founded
2011
Access Controls/Permissions
Account Management
Activity Dashboard
Activity Tracking
Agent Interface
Alerts / Escalation
Alerts/Notifications
Appointment Management
$ 9
per User per Month
$ 29
per User per Month
$ 49
per User per Month
$ 69
per User per Month
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How is LiveAgent in terms of value for money?
for my 10000 people companyHow is LiveAgent in terms of ease of use?
for my 10000 people companyEnglish
French
Spanish
German
Italian
Portuguese
Russian
Arabic
Chinese
Japanese
Hindi
Korean
Turkish
Vietnamese
Polish
Ukrainian
Indonesian
Thai
Swedish
Dutch
Romanian
Greek
Czech
Hungarian
Tamil
Finnish
Danish
Norwegian
Bulgarian
Serbian
Croatian
Where in GCC does LiveAgent have offices?
Not Available
Who are LiveAgent customers in the Middle East?
LiveAgent has customers in the Middle East, including the ABB Group, which uses LiveAgent for its contact center operations in Saudi Arabia.
What is LiveAgent local address?
Not Available
Is the LiveAgent platform available in Arabic?
Yes, the LiveAgent platform is available in Arabic
Does the LiveAgent platform use AI? And where
Yes, the LiveAgent platform utilizes Artificial Intelligence (AI) to enhance its customer support capabilities. Specifically, LiveAgent has integrated a feature called LiveAgent NLP.
What AI does LiveAgent use? Chat GPT, etc
LiveAgent utilizes AI through its AI Assistant feature, which is powered by ChatGPT.
Is LiveAgent a Web 3 company?
No
Are there any Web 3 components
No
By LiveAgent