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LiveAgent
LiveAgent Features
Key Features
15
Verified User Rating
Features
Access Controls/Permissions - Account Management
- Activity Dashboard
- Activity Tracking
- Agent Interface
- Alerts / Escalation
- Alerts/Notifications
- Appointment Management
- Archiving & Retention
- Assignment Management
- Automated Routing
- Automatic Call Distribution
- Batch Communications
- Blended Call Center
- Call Center Management
Support
- Email
- Help Desk
- FAQs
- Forum
- Knowledge Base
Deployment
- Cloud, SaaS, Web-Based
- Desktop - Windows
- Mobile - Android
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LiveAgent Pricing
Small Business
$ 9
per user per month
Medium Business
$ 29
per user per month
LiveAgent Categories on Zoftware
Customer Service Software
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LiveAgent Demo
