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LiveAgent

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Features

Functionality

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Total Features

15

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Advanced Features

  • Access Controls/Permissions

  • Account Management

  • Activity Dashboard

  • Activity Tracking

  • Agent Interface

  • Alerts / Escalation

  • Alerts/Notifications

  • Appointment Management

  • Archiving & Retention

  • Assignment Management

  • Automated Routing

  • Automatic Call Distribution

  • Batch Communications

  • Blended Call Center

  • Call Center Management

Support

  • Email

  • Help Desk

  • FAQs

  • Forum

  • Knowledge Base

Deployment

  • Cloud, SaaS, Web-Based

  • Desktop - Windows

  • Mobile - Android

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LiveAgent Pricing

  • Small Business

    $ 9

    per user per month
  • Medium Business

    $ 29

    per user per month
See all 4 pricings of LiveAgent

LiveAgent Categories on Zoftware

  • Customer Service Software

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