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Call Center Studio

By Call Center Studio
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Call Center Studio Features

Functionality

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Key Features

15

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Features

  • Tick  Vector Icon Access Controls/Permissions

  • Tick  Vector Icon Agent Interface

  • Tick  Vector Icon Alerts / Escalation

  • Tick  Vector Icon Alerts/Notifications

  • Tick  Vector Icon Archiving & Retention

  • Tick  Vector Icon Auto-Dialer

  • Tick  Vector Icon Automated Routing

  • Tick  Vector Icon Automatic Call Distribution

  • Tick  Vector Icon Blended Call Center

  • Tick  Vector Icon Call Center Management

  • Tick  Vector Icon Call Conferencing

  • Tick  Vector Icon Call Logging

  • Tick  Vector Icon Call Monitoring

  • Tick  Vector Icon Call Recording

  • Tick  Vector Icon Call Routing

Support

  • Tick  Vector Icon Email

  • Tick  Vector Icon Help Desk

  • Tick  Vector Icon FAQs

  • Tick  Vector Icon Knowledge Base

Deployment

  • Tick  Vector Icon Cloud, SaaS, Web-Based

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