XEBO.ai

Founding and Growth

Funding and Valuation

• Investors include 4Sight Research & Analytics and Gemini Solutions.

   

• The company appears to be privately held, with no public valuation information available.

Product Offerings and Features

1. Customer Experience Solutions:

    

   • Net Promoter Score (NPS) tracking.
   • Omnichannel feedback collection.
   • Customer satisfaction measurement.
   • Interactive dashboards.
   • Customer journey mapping.
   • Sentiment analysis.

   • Predictive analytics.

      

2. Employee Experience Solutions:

    

   • Employee engagement surveys
   • Pulse surveys

   • Performance management tools

      

3. Digital Research:

    

   • Market research surveys
   • Ad testing
   • Competitive benchmarking

   • Purchase behavior analysis.

      

4. AI-Powered Features:

    

   • Automated survey creation
   • Natural language processing for text analysis
   • Predictive analytics for customer behavior

   • AI-driven insights and recommendations

      

5. Security and Compliance:

    

   • SOC 2 Type II certified
   • GDPR compliant
   • ISO 27001 certified
   • Local data servers in multiple countries.

Acquisitions and Product Expansion

XEBO.ai has expanded its product offerings over time, evolving from a survey-focused platform to a comprehensive AI-powered experience management solution.

XEBO.ai AI and New Features

Recent additions to the platform include:

• WhatsApp conversational surveys.

   

• Video-to-text feedback analysis with sentiment analysis.

   

• AI-powered insights generation.

   

• Enhanced data visualization and dashboard capabilities.

Company Culture and Values

XEBO.ai emphasizes:

• Innovation and continuous improvement.

   

• Customer-centricity.

   

• Data-driven decision making.

   

• Ethical use of AI technology.

   

• Commitment to data security and privacy.

User Base and Community

• Serves over 200 clients globally.

   

• Clients span various industries including banking, automotive, healthcare, government, education, telecom, real estate, insurance, and FMCG.

   

• Has processed over 1 billion responses and created over 100 million workflows.

   

• Maintains a presence in multiple countries, with offices in Saudi Arabia, UAE, India, Kenya, and the United States.

   

• Actively participates in industry events and webinars to engage with its user community.