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VICIdial
VICIdial Features
Key Features
15
Verified User Rating
Features
Archiving & Retention - Auto-Dialer
- Automated Routing
- Call Center Management
- Call Monitoring
- Call Recording
- Collaboration Tools
- Computer Telephony Integration
- Contact Management
- Event Triggered Actions
- File Transfer
- IVR / Voice Recognition
- On-Demand Recording
- Predictive Dialer
- Queue Management
Support
- Email
- Help Desk
- FAQs
- Forum
- Knowledge Base
Deployment
- Cloud, SaaS, Web-Based
- Desktop - Mac
- Desktop - Windows
- Desktop - Linux
- Desktop - Chromebook
- On-Premise - Linux
- Mobile - Android
- Mobile - iPhone
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Predictive Dialer Software
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VICIdial
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