Features

Functionality

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Total Features

15

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Advanced Features

  • Archiving & Retention

  • Auto-Dialer

  • Automated Routing

  • Call Center Management

  • Call Monitoring

  • Call Recording

  • Collaboration Tools

  • Computer Telephony Integration

  • Contact Management

  • Event Triggered Actions

  • File Transfer

  • IVR / Voice Recognition

  • On-Demand Recording

  • Predictive Dialer

  • Queue Management

Support

  • Email

  • Help Desk

  • FAQs

  • Forum

  • Knowledge Base

Deployment

  • Cloud, SaaS, Web-Based

  • Desktop - Mac

  • Desktop - Windows

  • Desktop - Linux

  • Desktop - Chromebook

  • On-Premise - Linux

  • Mobile - Android

  • Mobile - iPhone

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VICIdial Pricing

  • Free

    Free

See all 1 pricings of VICIdial

VICIdial Categories on Zoftware

  • Predictive Dialer Software

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