Kunnect's XVP - Hosted Call Center Solution is a cloud-based platform that enhances call center operations. It features a predictive dialer with CRM scripting for outbound calls, a robust call routing system for inbound calls, and performance management tools. The platform uses Amazon Web Services for global reach and scalability, allowing businesses to expand without traditional hosting limitations. Kunnect offers 24/7 customer support and an all-inclusive pricing model of $125 per agent per month, aiming to increase productivity, reduce operational costs, and improve customer satisfaction.