Horizon Cloud Phone System is a comprehensive hosted business telephone and unified communications service that operates entirely in the cloud. It offers a powerful cloud PBX, team messaging, video meetings, and an optional contact center, designed to support modern work environments. The system features a user-friendly web portal for easy administration, allowing quick company-wide or individual changes. Horizon includes a Soft Client that brings its functionality to various devices, ensuring seamless communication across platforms. Advanced features include Call Queuing for professional call management, customizable messaging, and user breakout options. The system also provides Management Reporting capabilities through integration with Akixi, offering in-depth call management insights. Additionally, the Receptionist Console allows for efficient call routing and monitoring of multiple contacts or sites. With its cloud-based architecture and comprehensive tools, Horizon Cloud Phone System aims to enhance productivity and communication for businesses of all sizes without significant hardware investments.