Dayforce HCM Features

The software is easy to use and the customer support is responsive and helpful.

None.

I found the system easy to use, with a straightforward process for clocking in and out, and efficient data entry for weekly payroll. I especially appreciate the ability to make employees inactive rather than having to terminate them; this is very helpful when we have employees who are part of a union and their status changes throughout the year.

The cost is more expensive than our previous Ceridian payroll product, but we get more value for the money. As we add more features to the program, such as performance management, it will be worth the extra cost.

The features of Dayforce are easy to use for both managers and employees. It has a sleek look and doesn't require a lot of effort to learn how to use it. We are currently implementing document management and it seems to be simple and effective. I find Dayforce great and frustrating; there are so many good features with Dayforce that I'm looking forward to using, but I do find the system to be pretty convoluted. In order to fix ONE thing, I have to go through two to three different outlets within the system to make sure those work before this one thing is fixed. I do wish I had more positive things to say about Dayforce, but it's not the worst system I've used.

The customer support forums are helpful, but it can be hit and miss with the customer support representatives. Sometimes I get a helpful representative who provides guides or reasonable answers within a good amount of time. Other times, I get a representative who takes too long to answer or find out what the issue is, doesn't communicate, or doesn't initially fix the issue, causing more time and money for the business.