Avaya Experience Platform
By Avaya
0 reviews
Features
Functionality
/5
Verified User Rating
Total Features
14
Verified User Rating
Advanced Features
Call Recording - Call Routing
- CRM
- Automatic Call Distribution
- Call Center Management
- Customer History
- Multi-Channel Management
- Multi-Channel Communication
- Performance Management
- Interaction Tracking
- Customer Segmentation
- Customer Experience Management
- Social Media Integration
- Reporting & Statistics
Support
- Help Desk
- FAQs
- Forum
Deployment
- Cloud, SaaS, Web-Based
- Mobile - Android
- Mobile - iPhone
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Avaya Experience Platform Categories on Zoftware
Call Tracking Software
Call Center Software