Wise Agent
by Wise Agent
by Wise Agent
Profile Information Last updated on: 1 July 2024
Profile Information Last updated on: 1 July 2024
We help make selecting a software for your business effortless, economical and efficient.
by Wise Agent
by Wise Agent
Profile Information Last updated on: 1 July 2024
Profile Information Last updated on: 1 July 2024
The implementation process for Culture Amp software involves several key steps to ensure a successful transition and utilization of the platform. While specific timelines can vary based on the organization's size, needs, and readiness, the process is designed to be straightforward and efficient.
Planning and Goal Setting: The initial phase involves understanding the organization's specific needs, setting clear objectives for what the company aims to achieve with Culture Amp, and planning the implementation process accordingly.
Data Integration and Setup: This step involves integrating existing employee data into the Culture Amp platform. Culture Amp supports HRIS integrations, which facilitates the seamless import of employee data, reducing manual entry and potential errors.
Customization: Culture Amp allows for significant customization to reflect an organization's unique company values and culture. This includes tailoring performance management processes, workflows, and survey templates to align with specific organizational requirements.
Training and Onboarding: Culture Amp provides comprehensive training and support resources to ensure that account admins, survey admins, and survey creators are well-equipped to use the platform effectively. This includes access to on-demand training resources, support guides, and direct support channels.
Launch and Rollout: After setting up and customizing the platform, organizations can launch Culture Amp to their employees. This involves conducting initial surveys, feedback collection, and performance reviews as planned in the initial phase.
Ongoing Support and Development: Culture Amp offers continuous support and updates to help organizations maximize the platform's value. This includes access to new features, improvements, and customer support for any issues that arise.
Culture Amp provides extensive customization options to meet specific business needs. This includes:
Customizing the platform to reflect unique company values and culture.
Tailoring performance management processes and workflows.
Utilizing a library of survey templates with benchmark data, which can be customized for specific industry and company size requirements.
Customizing competencies and development plans to align with organizational goals.
Culture Amp emphasizes transparency in its pricing, with no setup fees or hidden costs. Pricing is based on the number of employees, the products chosen, and the service tier selected. All products are billed annually.
Culture Amp offers comprehensive training and support to new users, including:
On-demand resources for training.
24/5 chat and email support for all customers.
Access to a community and knowledge base for additional learning and support.
Culture Amp is committed to data privacy and security, adhering to globally recognized security and data privacy requirements, including GDPR, CCPA, ISO 27001, and SOC II Type I certification. The platform ensures enterprise-grade security with SSO & encryption, full GDPR & SOC2 compliance, and robust data protection measures.
Culture Amp releases updates frequently throughout the year. The platform maintains a running list of updates for various aspects of its services, including administration, integrations, employee engagement, performance management, employee development, goals, 1-on-1s, skills coaching, and anytime feedback. These updates are managed and documented systematically to keep users informed about the latest enhancements and features added to the platform.
Culture Amp's policy on data ownership clearly states that customers retain all ownership and intellectual property rights to their data. The platform allows for the export of customer data, which can be done at any time during the subscription term. If the export functionality is not operational, Culture Amp may assist in exporting any customer data that existed in the account at the time of termination, provided the request is made before the end of the subscription term.
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Contract Renewal
Automatic Renewal: Culture Amp subscriptions automatically renew at the end of each subscription term unless the customer cancels the automatic renewal. This means that unless action is taken to cancel, the services will continue and the customer will be billed for the subsequent term.
Contract Cancellation
Cancellation Notice: To cancel a subscription, customers must notify Culture Amp before the end of the current subscription term to prevent automatic renewal.
Material Adverse Amendments: If Culture Amp makes an amendment to the agreement that has a material adverse impact on the customer, particularly concerning data privacy or security, the customer has the right to terminate the agreement. This termination must be communicated to Culture Amp's Customer Success team within 30 days of receiving notice of the amendment.
End-of-Contract Data Handling: At the end of a contract, customers can request the export of their data. Culture Amp provides functionality that enables customers to export their data at any time during the term. If this functionality is not operational, Culture Amp may assist in exporting any customer data that existed in the account at the time of termination, provided the request is made before the end of the subscription term.
Culture Amp meets several key compliance standards, ensuring it adheres to rigorous security and privacy protocols. The platform is certified as compliant with ISO/IEC 27001:2013, which is a globally recognized information security management standard. Additionally, Culture Amp has achieved SOC 2 and GDPR compliance, which highlights its commitment to data security and privacy protection. These certifications help Culture Amp build trust with clients and stand out against competitors by demonstrating a proactive approach to compliance and data security.
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