VoiceGuide IVR Features

Features

• Automatic Call Distribution

• Call Center Management

• Call Logging

• Call Recording

• Call Routing

• Campaign Management

• IVR / Voice Recognition

• Multiple Scripts

• Phone Key Input

• Survey/Poll Management

• Text to Speech

• Voice Customization

• Voice Mail

Support

• Email

• Help Desk

• Forum

Deployment

• Cloud, SaaS, Web-Based

• Desktop - Windows

• On-Premise - Windows

• On-Premise - Linux