Many users appreciate the intuitive and user-friendly interface of VirtualBoss. They find it easy to set up and use, even for those with limited technical expertise. For example, a user on Capterra highlighted the software's ease of use, which simplifies the process of creating jobs and schedules.

The customer support provided by VirtualBoss is frequently praised. Users report that the support team is responsive and helpful, addressing issues promptly and effectively. This level of support helps users feel confident in using the software and resolving any problems that arise.

Users value the flexibility and customization options available in VirtualBoss. The ability to create custom fields, manage tasks, and adjust schedules using a drag-and-drop calendar are particularly appreciated. These features allow users to tailor the software to their specific project needs and workflows

The software is noted for its reliability and performance. Users have reported that VirtualBoss runs smoothly, with minimal downtime or technical issues. This reliability is crucial for managing construction projects effectively and ensuring that schedules and tasks are updated in real-time.

Some users have found the user interface to be somewhat outdated and less visually appealing compared to more modern software solutions. While the functionality is robust, the aesthetic and design could benefit from updates to improve the overall user experience.

A few users have mentioned that VirtualBoss lacks some advanced features found in other construction management software. For example, more sophisticated reporting tools or deeper integration capabilities with other software platforms could enhance the functionality for larger or more complex projects.

Although the software is generally easy to use, some users have reported an initial learning curve when first getting started. This can be attributed to the wide range of features and customization options, which may require some time to fully understand and utilize effectively.