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by Upland Software
by Upland Software
Upland Panviva is a knowledge management platform that helps businesses improve the customer experience by delivering information in real time through a centralized knowledge-base. Content authoring, multi-channel distribution, natural language interactions, and version control are all important features. The solution includes an editing tool that allows subject matter experts to capture, create, edit, and modify content for end users. Panviva assists content developers in creating personalized content for specific user roles, regions, business units, and application versions. Supervisors can detect changes in policies, products, or processes and notify employees in order to ensure compliance.
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Panviva knowledge management software can help you improve the customer experience by delivering consistent knowledge across all of your channels. You'll improve first-call resolution, increase efficiencies, and boost customer satisfaction.
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for my 10000 people companyBy Upland Software