Ease of Use: Users have found Truein to be user-friendly, simplifying attendance and staff planning processes. Surabhi W., a Lead HR in the Information Technology sector, mentioned that the app is simple to use and has helped boost overall productivity.
Accurate Attendance Tracking: The software's GPS-enabled attendance system allows companies with employees at different geographic locations to capture attendance easily through mobile devices. Sameer S., from the Information Technology and Services industry, highlighted this feature as beneficial for their operations.
Customer Support: Truein's customer service is praised for being responsive and helpful during the implementation and usage phases. Users have noted that the team provides excellent support whenever required.
Setup Complexity: Some users have reported that the initial setup can be complicated and would appreciate more assistance from the Truein team during this process. Sameer S. mentioned the need for more handholding during setup.
Reporting Features: There are suggestions for improvement in the reporting features, such as adding different types of fonts for criteria like Present (PR), Absent (ABS), and Half-Day (HD). A verified reviewer from the Civil Engineering industry pointed this out.
Payroll Management Integration: Some users have noted that payroll management features are missing and would like to see integration according to attendance and leaves. Siva T., a Manager in the Real Estate industry, mentioned this as a con.
