Tourplan is a globally recognized software company specializing in comprehensive solutions for tour operators and destination management companies (DMCs). Founded in 1986 in Christchurch, New Zealand, Tourplan has grown from a small team of three employees to a robust organization with around 80 staff members and a presence across five continents, including offices in New Zealand, England, Malaysia, South Africa, and Costa Rica.
travel and tourism industry by providing integrated software solutions that streamline sales, bookings, operations, accounting, and financial management for tour operators and DMCs. Over more than 30 years, the company has evolved its product offerings to keep pace with industry trends and technological advancements, maintaining a leadership position in the market.
Tourplan has expanded significantly since its inception, now supporting over 400 tourism companies in 70 countries worldwide.The company’s revenue model emphasizes recurring revenue, with annual recurring revenue accounting for about 90% of total revenue, reflecting strong client retention and trust
Integrated product database, quoting, reservations, accounting, and management information systems.
Online distribution tools for B2B and B2C, including booking websites and client APIs.
Online supplier connectivity with real-time hotel and supplier system integration.
Cloud/SaaS and on-premises deployment options with a browser-based, touchscreen-friendly interface.
Mobile applications for on-ground staff to access booking information efficiently.
Tourplan has continuously expanded its product capabilities through innovation. It has transitioned from a character-based system to a modern web browser technology platform with cloud integration. The company also offers bespoke customization and comprehensive services such as hosting, installation, project management, training, and ongoing support.
Recent innovations include real-time online B2B booking systems, seamless integration with hotel systems for real-time rate and availability checks, mobile apps for field staff, and the launch of ‘Tourplan University’—an online training platform to maximize user proficiency and adoption.
Tourplan emphasizes long-term partnerships, customer success, and local expertise. Its global network of offices ensures clients receive regionally relevant support and industry knowledge. The company values its diverse workforce, blending experienced professionals with newer talent to maintain a global perspective and deliver personalized service. Customer satisfaction, financial growth, and operational sustainability are key performance metrics guiding the company’s operations.
Tourplan serves over 400 clients in 70 countries, including some of the world’s leading tour operators and DMCs. Its user base spans various market segments from large global operators to specialized regional providers. The company fosters a strong community through continuous engagement, training, and support, ensuring clients can fully leverage the software’s capabilities to increase profitability and efficiency.
