The-VoIP-Shop is a cloud-based VoIP system that enhances business communications across various platforms and devices. It allows employees to manage calls, participate in conference calls, transfer files, check voicemail, and initiate web meetings from anywhere with a broadband connection. The service supports seamless CRM system integration, saving time and reducing errors. The robust call management system includes call forwarding, routing, transfer, screening, caller ID, and voicemail. It features advanced options like music on hold, auto attendant, interactive voice response, and a visual wallboard for call center management. The platform also allows users to choose their own toll-free or local numbers and record calls for compliance and training purposes. The-VoIP-Shop offers up to 40% cost savings compared to traditional phone systems and a 10% discount with online quotes.