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by The Reporting Engine
by The Reporting Engine
The Reporting Engine performance dashboard provides real-time business performance metrics in a role-based, visually dynamic medium that can target agents, supervisors, and executives with the right critical data from disparate systems like call center, WFO, CRM, and other technologies. Monitor the call center metrics, manage agents and queues, and respond quickly to changing conditions.
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for my 10000 people companyBy The Reporting Engine