Tetra
by Scion Communications Corporation
by Scion Communications Corporation
Profile Information Last updated on: 16 July 2024
Profile Information Last updated on: 16 July 2024
We help make selecting a software for your business effortless, economical and efficient.
by Scion Communications Corporation
by Scion Communications Corporation
Profile Information Last updated on: 16 July 2024
Profile Information Last updated on: 16 July 2024
Tetra by Scion Communications Corporation is a sophisticated Japanese-language technology designed to enhance call center operations by integrating telephone systems with other programs. This integration facilitates streamlined operations across both on-premises and cloud-based platforms. The on-premises solution focuses on improving dependability and security, while the cloud-based system offers flexibility, allowing for the management of multiple call centers from a single location. Key features of Tetra include a Computer Telephony Integration (CTI) system that supports various applications such as call management, status retrieval, call recording, operator management, skill distribution, and report generation. Additionally, users can customize the system to incorporate business-specific operational processes, making it a versatile tool for enhancing call center efficiency and effectiveness
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Verified User RatingBy Scion Communications Corporation