User-Friendly Interface: Users appreciate the intuitive and easy-to-navigate design, making survey creation and distribution straightforward.

Customization Options: Features like custom domains, CSS styling, and personalized emails allow businesses to tailor surveys to their branding needs.

Responsive Customer Support: The dedicated customer success manager and prompt chat support have been highlighted as beneficial for users seeking assistance.

Advanced Reporting Features: Tools such as scheduled reports, cross-tabulation, and SPSS data export facilitate in-depth data analysis.

Pricing Concerns: A few users believe that the pricing could be more competitive, especially considering the limitations encountered.

Feature Bugs: There have been reports of certain features not functioning as expected, impacting the overall user experience.