SurveySparrow Enterprise
By SurveySparrow Inc
SurveySparrow is a cloud-based customer experience platform that enables users to create and share mobile-first, conversational surveys designed to enhance engagement and user-friendliness.
Established in October 2017 by Shihab Muhammed and Subin Sebastian, SurveySparrow has experienced significant growth since its inception. By August 2021, the company had surpassed 100,000 customers across 149 countries, including notable clients such as Warner Bros, Grant Thornton, Deloitte, Siemens, and Godrej.
In April 2019, SurveySparrow secured $1.4 million in seed funding from Prime Venture Partners. This investment was aimed at product development and expanding the platform into a continuous improvement system.
SurveySparrow offers a range of features tailored for enterprise needs, including:
Custom Domain and CSS: Host surveys from a company’s domain and apply custom CSS styling to align with brand identity.
Custom Email: Distribute surveys using personalized email addresses, enhancing brand consistency.
Scheduled Reports: Automate the delivery of survey reports to designated inboxes at specified intervals.
Cross Tabulation: Analyze survey responses by comparing specific criteria to uncover deeper insights.
SPSS Data Export: Export survey data in SPSS format for advanced statistical analysis.
Data Security: Ensure secure data collection with custom SSL and adherence to GDPR compliance, with all data encrypted and safely stored.
SurveySparrow is committed to helping brands refine experiences at every touchpoint, regardless of their size and industry. The company's evolution from a survey tool to an end-to-end experience platform reflects its dedication to continuous improvement and customer satisfaction.
As of August 2021, SurveySparrow serves over 100,000 customers across 149 countries, including prominent organizations such as Warner Bros, Grant Thornton, Deloitte, Siemens, and Godrej. This diverse user base underscores the platform's versatility and global appeal.
