Sunwave

Sunwave is a Florida-based health technology company that provides a comprehensive SaaS platform tailored for addiction treatment centers. Established in 2014 and headquartered in Delray Beach, Sunwave has grown into a prominent player in the behavioral healthcare space, with a workforce exceeding 70 employees and an estimated annual revenue of $21.1 million. The company’s mission is to streamline and enhance the operational, clinical, and financial aspects of treatment centers through a unified digital ecosystem. At the heart of Sunwave’s offering is its integrated platform that combines Customer Relationship Management (CRM), Electronic Medical Records (EMR), Revenue Cycle Management (RCM), and telehealth capabilities. This all-in-one solution allows treatment centers to manage every aspect of their operations from a single interface. From the initial point of contact with a patient to admissions, clinical treatment, billing, and collections, Sunwave’s platform ensures that data flows seamlessly across departments. This centralized data repository enables real-time reporting and analytics, empowering providers to evaluate treatment outcomes, identify inefficiencies, and make data-driven decisions. One of Sunwave’s standout features is its ability to track the entire patient journey. Facilities can view the complete “string” of events that led a patient to seek treatment, including initial outreach, clinical interventions, and financial transactions. This holistic view supports better care coordination and outcome measurement, which are critical in behavioral health settings. Sunwave has also embraced artificial intelligence to further enhance its platform. In 2024, the company expanded its proprietary AI tool, MARA, to include treatment planning within the EMR. This made Sunwave the first in the industry to extend AI benefits to both EMR and CRM functionalities. By leveraging AI, Sunwave helps providers personalize care plans, automate routine tasks, and improve patient engagement. The company’s growth has been supported by $12 million in funding, and it has experienced a 20% increase in employee count over the past year. Sunwave’s strategic partnerships, such as its collaboration with High Watch Recovery Center and Alina Lodge, demonstrate its commitment to transforming behavioral healthcare through innovation. Sunwave’s competitors include Kipu Health, DrChrono, and ZenCharts, among others. However, Sunwave differentiates itself through its fully integrated platform and emphasis on real-time data analytics. While many competitors offer modular solutions, Sunwave’s unified approach reduces the complexity and cost associated with managing multiple systems.