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Spotlight Reporting
by Spotlight Reporting
by Spotlight Reporting
Profile Information Last updated on: 1 July 2024
Profile Information Last updated on: 1 July 2024
We help make selecting a software for your business effortless, economical and efficient.
by Spotlight Reporting
by Spotlight Reporting
Profile Information Last updated on: 1 July 2024
Profile Information Last updated on: 1 July 2024
The implementation process for Spotlight Reporting software is designed to be intuitive and efficient, ensuring that users can quickly start leveraging its powerful features. The process typically begins with an initial consultation to understand the specific needs and goals of the business. This is followed by the setup phase, where the software is integrated with the business's existing accounting systems and other relevant data sources, such as Google Analytics. The integration is described as "plug and play," making it straightforward and minimizing the need for extensive technical expertise.
Once the software is set up, the next step involves configuring the various reporting and forecasting tools to align with the business's specific requirements. This includes setting up templates, checklists, and other resources that will be used for generating reports and forecasts. The configuration phase is supported by a dedicated team from Spotlight Reporting, ensuring that all aspects of the software are tailored to the business's needs.
Training is a crucial part of the implementation process. Spotlight Reporting offers comprehensive training programs that cover all aspects of the software. This includes online courses, webinars, and one-on-one training sessions. The training is designed to be accessible to all staff members, regardless of their technical background, ensuring that everyone can effectively use the software to its full potential.
The final phase of the implementation process involves ongoing support and optimization. Spotlight Reporting provides continuous support to help businesses maximize the value of the software. This includes regular check-ins, updates, and access to a wealth of resources and best practices. The goal is to ensure that the software continues to meet the evolving needs of the business and that users are always able to get the most out of its features.
Spotlight Reporting software is highly customizable, allowing businesses to tailor it to their specific needs. One of the key features is the ability to create visually captivating analysis that surpasses the capabilities of traditional spreadsheets or accounting systems. This customization extends to the creation of comprehensive visual reports, consolidations, and key performance indicators (KPIs), which can be adjusted to highlight the insights that matter most to the business.
The software supports a wide range of customization options, including the ability to create budgets, forecasts, and what-if analysis scenarios. Businesses can also produce consolidated forecasts for groups, making it easier to manage and compare different segments of the organization. This level of customization ensures that the software can adapt to the unique requirements of various industries, including franchises, not-for-profits, and industry specialists.
Spotlight Reporting also offers specific products like Spotlight Multi and Spotlight Sustain, which provide additional customization options. Spotlight Multi is designed for businesses with multiple locations or stores, allowing them to aggregate and compare performance across different sites. Spotlight Sustain focuses on Environmental, Social, and Governance (ESG) reporting, offering out-of-the-box templates that can be customized to meet specific sustainability goals.
The customization process is supported by a dedicated team that helps businesses unlock the full potential of the software. This includes providing insights and best practices from over 500 leading firms that have partnered with Spotlight Reporting. The goal is to ensure that businesses can make empowered, strategic choices based on the customized reports and forecasts generated by the software.
Spotlight Reporting offers a range of pricing plans designed to meet the needs of different types of businesses. While the specific costs can vary depending on the plan chosen, there are several key components to consider, including setup fees, maintenance, and support charges. The initial setup fee typically covers the cost of integrating the software with the business's existing systems and configuring it to meet specific requirements. This fee can vary based on the complexity of the integration and the level of customization needed.
Maintenance costs are generally included in the subscription fee for the software. These costs cover regular updates and enhancements to the software, ensuring that it remains up-to-date with the latest features and security measures. Spotlight Reporting is committed to providing a seamless user experience, and the maintenance fee helps to ensure that the software continues to perform optimally over time.
Support charges are also an important consideration. Spotlight Reporting offers a range of support options, including access to a dedicated team of experts who provide ongoing assistance. This support is included in the pricing plans for advisors, which means that businesses do not need to pay extra for basic support services. However, there may be additional charges for premium support options, such as one-on-one training sessions or customized consulting services.
Overall, the costs associated with Spotlight Reporting are designed to be transparent and predictable. Businesses can choose from different pricing plans based on their specific needs and budget, ensuring that they get the best value for their investment. The combination of setup fees, maintenance, and support charges is structured to provide comprehensive coverage and support, helping businesses to maximize the benefits of the software.
Spotlight Reporting places a strong emphasis on training and support to ensure that new users can quickly become proficient with the software. The training program includes a comprehensive online course that covers all aspects of the software, from basic functionality to advanced features. This course is designed to be accessible to users of all skill levels, making it easy for everyone in the organization to get up to speed.
In addition to the online course, Spotlight Reporting offers a range of other training resources, including webinars, tutorials, and one-on-one training sessions. These resources are designed to provide in-depth knowledge and practical skills, helping users to effectively utilize the software in their day-to-day operations. The training is tailored to the specific needs of the business, ensuring that users can focus on the features and functions that are most relevant to their roles.
Support is another key component of the user experience with Spotlight Reporting. The company provides continuous support through a dedicated team of experts who are available to assist with any questions or issues that may arise. This support includes regular check-ins, updates, and access to a wealth of resources and best practices. The goal is to ensure that users always have the help they need to get the most out of the software.
Spotlight Reporting also offers a range of additional support options, including premium support services for businesses that require more personalized assistance. These services can include customized consulting, advanced training sessions, and other specialized support options. The combination of comprehensive training and ongoing support helps to ensure that new users can quickly become proficient with the software and continue to benefit from its powerful features over time.
Spotlight Reporting takes data security very seriously and has implemented a range of measures to protect the information of its users. One of the key security features is the use of encryption to safeguard data both in transit and at rest. This ensures that sensitive information is protected from unauthorized access and potential breaches.
The software also includes robust access controls, allowing businesses to manage who has access to specific data and features. This includes the ability to set different permission levels for different users, ensuring that only authorized personnel can access sensitive information. These access controls help to prevent unauthorized access and ensure that data is only available to those who need it.
In addition to encryption and access controls, Spotlight Reporting employs regular security audits and assessments to identify and address potential vulnerabilities. These audits are conducted by third-party security experts, ensuring that the software meets the highest standards of data protection. The company also stays up-to-date with the latest security best practices and technologies, continuously improving its security measures to protect user data.
Spotlight Reporting also provides users with tools and resources to help them manage their own data security. This includes best practices for data management, guidelines for creating strong passwords, and tips for protecting against phishing and other cyber threats. By combining robust security measures with user education and support, Spotlight Reporting ensures that businesses can confidently use the software to manage their financial and non-financial data.
Spotlight Reporting does not explicitly state how often they release software updates. However, they seem to update their software regularly based on user feedback to add new features and improvements. Their product updates page shows their "Latest Release" with improvements to the main screen interface.
They market themselves as continually evolving their software over time to meet user needs, stating "The Spotlight Reporting Software will evolve over time based on user feedback." This implies an ongoing process of updates and releases driven by customer requirements.
Some of their key new features like custom charts, dynamic forecasting rules, and cash flow analysis pages were likely released through major software version updates. However, the frequency of such major releases is unclear from the available information.
As a cloud software vendor, Spotlight Reporting can likely push updates seamlessly to their users without much user intervention required. However, they do not provide specifics on their update release cycles or processes for managing updates.
According to their Terms of Use, Spotlight Reporting maintains a clear data ownership policy: "Title to, and all Intellectual Property Rights in the Data remain Your property. However, Your access to the data is contingent on full payment of the Subscription when due."
They state that customers grant them a license "to use, copy, transmit, store, and back-up Your information and Data for the purposes of enabling You to access and use the Software and for any other purpose related to provision of services to You."
Their security page reinforces that "Title to, and all intellectual property rights in the data remain the property of the customer. Customers are able to manage access to their data and can delete an organisation within Spotlight Reporting Limited at any stage."
It also mentions that when a customer deletes their data, "Spotlight Reporting Limited also deletes any associated access tokens. This means we can no longer access that organization's data through the accounting provider's API. The data will exist in our offsite backup for a period of time and then be removed."
Spotlight Reporting does not provide clear terms for scaling up or down based on an organization's changing needs. Their pricing is based on fixed subscription tiers depending on the number of organizations.
On their website, they only list their pricing tiers targeted at Advisors - £250/month for 20 orgs, £495/month for 50 orgs, and £995/month for 150 orgs. There are no terms mentioned for upgrading or downgrading between these tiers.
On the App Advisory Plus site, they confirm their pricing starts at £35/month for a single organization for businesses. But no other pricing details are provided for scaling up or down the number of organizations.
In a software review, it notes that Spotlight Reporting previously lacked a "white-label option for practices that want to deliver reports within their web portals." This implies limited flexibility in scaling or customizing their offering based on customer needs.
Spotlight Reporting's Terms of Use do not provide clear details on contract renewal or cancellation terms. The only relevant section states:
"Spotlight Reporting Limited reserves the right to change these Terms at any time, effective upon the posting of modified terms and Spotlight Reporting Limited will make reasonable efforts to communicate these changes to You via email or notification via the Website."
It also mentions that by continuing to use their services after new terms are posted, "you will be deemed to have accepted the updated Terms."
Their security page does not provide any additional details on renewal, cancellation or termination terms.
In a blog post about updates to their Privacy Policy, they do not cover any details about their service agreement terms.
Unfortunately, I could not find any clear information in the search results about contract durations, auto-renewal terms, cancellation policies, or termination conditions for Spotlight Reporting's services.
Spotlight Reporting states that they "comply with legislation covering security and privacy of customers' data in all major countries where Spotlight Reporting Limited is available."
Their Terms of Use have a section on "Confidentiality and Privacy" which references compliance with data protection laws, but does not cite any specific standards or regulations.
In a blog post about Privacy Policy updates, they mention aligning with the "increased transparency requirements of the EU General Data Protection Regulation (known as the 'GDPR')."
On their security page, they highlight using "a world-class network, data and physical security environment to ensure the highest level of security" and state "We continuously review and reinforce our security policy and procedures."
Spotlight Reporting has been "recognised with top-tier Global Security Certification" according to a news article, though the specific certification is not mentioned.
While Spotlight Reporting claims to follow security best practices and comply with data privacy regulations in the countries they operate, I could not find clear references to specific compliance certifications or audits they have undergone based on the search results. Their compliance with standards like SOC 2, ISO 27001, or regional data privacy laws is not explicitly stated.