Name: Social Intents
Brand: Social Intents, LLC
SKU: 6316ffe709fb84d1187f6f9d
Rating: 4.6 (309 reviews)

Claim Your Profile

Social Intents

By Social Intents, LLC

Alternatives

Categories Associated

Live Chat Software

Overview of Social Intents Software Company

Social Intents is a leading provider of live chat and customer engagement solutions, designed to help businesses enhance their customer service and increase conversions. The platform integrates seamlessly with popular communication tools like Microsoft Teams, Slack, Google Chat, and Webex, allowing businesses to connect with their customers in real-time.

Founding and Growth

Social Intents was founded with the mission to improve customer interactions and support through innovative live chat solutions. Over the years, the company has grown significantly, expanding its product offerings and integrating advanced AI capabilities to meet the evolving needs of businesses

Funding and Valuation

Not Available

Product Offerings and Features

Social Intents offers a range of products and features designed to enhance customer engagement:

Live Chat: Real-time chat capabilities that allow businesses to interact with website visitors.
AI-Powered Chatbots: Advanced chatbots that can handle customer inquiries, generate leads, and target specific intents.
Chat Widgets: Customizable widgets that can be tailored to match the business’s branding1.
Integration with Communication Tools: Seamless integration with Microsoft Teams, Slack, Google Chat, Zoom, and Webex.
Analytics and Reporting: Powerful tools to track chat performance, visitor behavior, and conversion metrics.

Acquisitions and Product Expansion

Social Intents has focused on expanding its product offerings through continuous innovation and development. While there are no specific acquisitions reported, the company has consistently added new features and integrations to enhance its platform.

Social Intents AI and New Features

Recent updates to Social Intents include the introduction of more advanced AI capabilities, improved customization options for chat widgets, and enhanced analytics tools. These features are designed to provide businesses with more control and insights into their customer interactions.

Company Culture and Values

Social Intents prides itself on a culture of innovation, customer-centricity, and continuous improvement. The company values transparency, collaboration, and a commitment to providing exceptional customer service. These values are reflected in their approach to product development and customer support.

User Base and Community

Social Intents serves a diverse user base, ranging from small businesses to large enterprises across various industries. The platform’s flexibility and robust feature set make it a popular choice for businesses looking to improve their customer engagement and support capabilities. The company also fosters a strong community of users who share best practices and insights through forums and support channels.