Resly
By Resly Pty Ltd
Ease of use: Users frequently highlight Resly’s intuitive interface, making it easy for new users to learn and efficiently manage reservations and trust accounting.
Customer support: The support team is praised for being friendly, responsive, and proactive about addressing feature requests and troubleshooting issues.
Cloud-based access: Many find the cloud platform convenient, allowing work from anywhere and eliminating concerns about updates and backups.
Continuous improvement: Regular updates and a willingness to listen to feedback keeps the software modern and highly functional.
Time-saving features: Managers mention substantial time savings compared to older systems, streamlining reporting and operations.
Flexibility and portability: Users appreciate handling multiple screens, accessing different property info easily, and not being tied to a desk.
Data migration limitations: Some complain about difficulty obtaining historical data during the transition from other platforms into Resly.
Feature depth in reservation management: A few users note that reservation management functions feel more basic than some competitors, though this may suit certain business needs (e.g., vacation rentals).
No major cons for many: Several reviewers explicitly state they don't perceive significant negative aspects of the system, especially due to strong support and responsiveness to optimization requests.
