Re-Leased
By Re-Leased Software Company Ltd
Training Experience: Onboarding consultants like Simon (mentioned in reviews) are commended for being patient, articulate, and helpful.
Portfolio Management: Users appreciate how Re-Leased simplifies managing multiple portfolios and trust accounts in one platform.
Cloud Accessibility : The ability to access data from anywhere is a major plus, especially for teams managing multiple properties or working remotely.
Customer Support : Many reviewers highlight the responsive and knowledgeable support team, especially during onboarding and training.
Ease of Use: Users consistently praise Re-Leased for its intuitive interface and easy navigation, making it accessible even for non-technical users.
Onboarding Challenges : A few users experienced long and inconsistent onboarding, with multiple account managers and unresolved setup issues.
Slow Support Response : After initial onboarding, some users report delays in support response times, especially when handed off to general support.
Manual Processes : Despite automation, a few users still rely on spreadsheets for bespoke tasks, indicating gaps in flexibility.
Inadequate Reporting : Reports sometimes don’t reflect the data accurately, such as vacancy percentages or custom metrics.
Missing Features : Some users feel the platform lacks certain advanced features, especially in reporting and analytics.
