Log in using default credentials (e.g., admin:1111).
The interface splits into Front‑end (daily use) and Back‑office (configuration).
Back‑Office Configuration(~10–30 minutes)
Navigate to Back‑office → Configuration.
Set up store details (name, address, taxation, gratuity, footer message).
Assign terminal numbers and set security settings.
Connect hardware: printers, cash drawers, optionally a Derby server for multi-station deployment.
Menu Programming(~20–60 minutes)
Under Menu Programming, define categories, item groups, modifiers, and colors.
Configure visual appearance on the POS interface.
Hardware Integration(~5–15 minutes)
Verify printer and cash drawer connectivity via JavaPOS drivers.
Assign them to appropriate terminals.
User & Role Setup(~5–10 minutes)
Create employee accounts and assign roles and permissions in User Management.
Testing & Go-Live(~30–120 minutes)
Run test orders, receipt printing, kitchen routing, payments, shift closes, and reporting.
Staff familiarize themselves with order entry, ticket splitting, and shift tracking.
Overall Time to Live:
Core installation and basic config can be completed in under 30 minutes.
A full setup—including menu design, user accounts, hardware checks, and test runs—typically takes 2–4 hours, depending on business complexity.
Some smaller setups report complete onboarding “in a day”.
Customisation
AI-Powered Ad Creation: QSIC’s proprietary AI model “Lucy” generates custom voiceovers and localized ads in real time.
Dynamic Content Personalization: Ads and music playlists adapt based on shopper behavior, inventory, weather, and time of day.
Centralized Control: Businesses can manage audio content across multiple locations from a single dashboard.
Brand Identity Matching: Expert-curated playlists are tailored to reflect each retailer’s brand vibe.
Volume Automation: Patented tech adjusts volume based on ambient noise for consistent clarity.
Closed-Loop Attribution: Tracks ad performance with timestamped delivery and sales lift metrics.
Scalable Across Locations: Designed to support small stores to large chains with thousands of speakers.
Additional Costs
Floreant POS is 100% free and open-source software—there are no licensing, subscription, or setup fees for the base platform. It is distributed “as is,” and its core features, along with available plugins (e.g., floor plan, inventory, delivery), are included without mandatory charges.
However, if you require professional support, custom development, or premium plugins, additional costs may apply. Upgrading to the PRO version or purchasing advanced modules and enterprise-grade assistance involves optional charges managed through OROCUBE or third-party vendors. There are no recurring fees unless you opt for paid services beyond the open-source offerings.
Training
Onboarding Assistance: QSIC provides guided setup and configuration support during initial deployment.
Training Videos: Offers quick tip videos and tutorials to help users understand system features and best practices.
How-To Guides: Step-by-step documentation for common tasks, troubleshooting, and system usage.
Technical Support Access: Dedicated support team available Monday–Friday, 6:00 AM to 5:00 PM PST via phone or online case submission.
Community Resources: Users can join the QSIC community for shared insights, FAQs, and peer support.
Warranty & Product Registration: Support includes warranty coverage and product registration for hardware components.
Security Measures
Floreant POS operates as a self-hosted, offline-capable system, reducing exposure to external network threats. It relies on an embedded Apache Derby database by default, or alternatively, users can connect to a local or remote database setup, keeping full data control within their own infrastructure.
Since it’s open-source and runs on-premises, there are no inherent cloud-based risks or dependencies—common POS threats like internet-based malware or network intrusions are minimized. However, true data protection depends on the user’s network security practices. Users are responsible for implementing standard safeguards such as secure access controls, password management, network segmentation, and data encryption, following best practices for POS systems.
Updates
Regular Firmware Updates: QSIC releases updates to improve performance, fix bugs, and enhance features.
Update Announcements: Users are notified through the support center or dashboard when new updates are available.
Remote Deployment: Updates are typically managed remotely, minimizing disruption to store operations.
User-Friendly Rollouts: Designed to be seamless, with minimal technical intervention required from store staff.
Data Ownership and Portability
Full User Control: As a self-hosted, open-source platform, Floreant POS gives businesses complete control over their data. Sales records, employee logs, menu configurations, and other sensitive records reside solely where you choose—no third-party custody or server-side data harvesting.
Portable Database Options: The embedded Apache Derby database allows quick setup and data portability. Optionally, you can migrate or connect to PostgreSQL or MySQL for centralized, multi-terminal environments. Data can be backed up or migrated simply by exporting or copying the database files.
Standard Export & Reporting Tools: Floreant POS supports exporting reports via its JasperReports-based engine, enabling data extraction in CSV/PDF for external analysis, accounting, and archiving. This empowers you to migrate data to BI dashboards or other systems effortlessly.
Scaling Up / Down
Flexible Architecture: QSIC’s cloud-based system allows retailers to scale audio services across multiple locations with minimal friction.
Pay-As-You-Grow Model: Pricing and service tiers likely adjust based on store count, hardware needs, and content volume.
Centralized Management: Users can add or remove locations via the dashboard, enabling dynamic scaling.
No Downtime Scaling: System updates and expansions are managed remotely, minimizing disruption.
The terms & conditions for contract renewal and cancellation
Floreant POS is provided completely free and open-source under the MRPL 1.2 license, distributed “‘as is’ without any kind of warranty or support”. There are:
No contracts or subscriptions to renew — you are free to continue using the software without renewal obligations or fees.
No cancellation policy required — because usage is unrestricted, there’s nothing to cancel.
Optional paid support or plugins (such as PRO versions or additional modules) are handled separately. These do involve contracts from OROCUBE LLC or third-party vendors, but their terms are not publicly specified.
No hidden charges, auto-renewals, or termination penalties, since the core system has no contractual obligations.
In essence, using Floreant POS software comes with zero contractual entanglements. You own the system and manage it — no renewals, subscriptions, or cancellation processes are required.
Compliance
GDPR: QSIC adheres to the General Data Protection Regulation for data privacy and user consent management.
HIPAA (if applicable): For clients in healthcare or handling sensitive health data, QSIC may support HIPAA-compliant configurations.
Security Protocols: Includes encrypted data transmission, role-based access control, and breach response procedures.
Industry Best Practices: QSIC follows SaaS norms for data governance, uptime guarantees, and audit trails.
