Monster VoIP Features

Features

• Access Controls/Permissions

• Alerts / Escalation

• Alerts/Notifications

• Archiving & Retention

• Auto-Dialer

• Automated Attendant

• Automatic Call Distribution

• Blended Call Center

• Call Center Management

• Call Conferencing

• Call Logging

• Call Monitoring

• Call Recording

• Call Routing

• Call Screening

Support

• Email

• Help Desk

Deployment

• Cloud, SaaS, Web-Based

• Desktop - Mac

• Desktop - Windows

• Mobile - Android

• Mobile - iPhone