![Mango Practice Management logo](https://zoftware-logo.s3.ap-south-1.amazonaws.com/1724849431549.webp)
Mango Practice Management
by Mango Practice Management
by Mango Practice Management
Profile Information Last updated on: 28 August 2024
Profile Information Last updated on: 28 August 2024
We help make selecting a software for your business effortless, economical and efficient.
by Mango Practice Management
by Mango Practice Management
Profile Information Last updated on: 28 August 2024
Profile Information Last updated on: 28 August 2024
Data Import and Setup: Mango assists with the implementation process, including importing data such as clients, open invoices, open time records, and users. This ensures that all necessary information is transferred to the new system efficiently.
Training: Mango provides comprehensive training to ensure users are comfortable with the software. This includes webinars, tutorial videos, and in-app chat support.
Workflow Management: Users can create customized workflows, schedule recurring tasks, and manage sub-tasks with detailed information.
Integration: The software integrates with various accounting tools, allowing firms to eliminate manual tasks and reduce workflow friction.
Project Management: Customizable project templates and detailed tracking of tasks and sub-tasks are available to manage projects effectively.
Setup Fees: There are no explicit setup fees mentioned, but the cost of implementation assistance is included in the subscription plans.
Maintenance and Support Charges: Ongoing support and maintenance are typically included in the subscription fee.
Additional Features: Some advanced features, such as document management and secure file sharing, may incur additional costs depending on the volume and specific requirements.
Webinars: Regular training webinars covering basic and advanced features.
Tutorial Videos: In-app tutorial videos provide step-by-step instructions for various functionalities.
In-App Chat: Real-time chat support is available within the application for immediate assistance.
Remote Support: Users can schedule remote support sessions with Mango technicians for personalized help.
Encryption: All data is encrypted both at rest and in transit using SSL and HTTPS protocols.
Access Control: Strict access controls ensure that only authorized personnel can access sensitive data.
Data Loss Prevention: Built-in data loss prevention policies and real-time access logs help monitor and protect data.
As a cloud-based solution, it likely follows a model where updates are rolled out regularly to improve functionality, address any bugs, and introduce new features. These updates are typically managed seamlessly in the background, minimizing disruption to users. The cloud-based nature of Mango allows for automatic updates, ensuring that all users have access to the latest features and security enhancements without the need for manual installations.
Mango Practice Management's policy on data ownership and portability is clear: while Mango owns the code and databases of the application, users retain all rights to their data. This means that users have full control over the data they input into the system and can export it as needed. Mango is committed to data privacy and security, ensuring that only authorized users can access the information. Additionally, if a user decides to terminate their use of Mango, the company provides access to all stored information for export, after which they may delete all customer information unless legally required to retain it.
Scalability
Scalability refers to a company's ability to grow and manage increased demand without compromising performance or losing revenue potential. It involves both scaling up and scaling out, depending on the business context.
2. Scaling Up
Scaling up, also known as vertical scaling, involves increasing the capacity of existing resources. This can mean upgrading hardware, adding more powerful servers, or enhancing software capabilities to handle more workload. It is often used when a business needs to handle more transactions or data within the same system.
Advantages:
Simplicity in management since it involves enhancing existing systems.
Often requires fewer changes to the existing architecture.
Disadvantages:
There is a limit to how much a single system can be upgraded.
Contract Renewal and Cancellation
Term and Renewal:
The term of the agreement is typically one month, commencing from the Software Start Date and ending on the date the license expires or is terminated by either party.
The agreement may be renewed automatically unless either party provides notice of termination.
Termination by Mango:
Mango reserves the right to restrict or terminate access to the services if users violate the terms of service or for other reasons deemed necessary by Mango.
Mango may also interrupt the software for maintenance or other development activities, and they will use reasonable efforts to publish details of such interruptions in advance.
Refunds and Remedies:
Data Handling Upon Termination:
Users are responsible for any data uploaded into the services. Upon termination, users should ensure they have backups of their data, as Mango is not responsible for the availability or accuracy of the data post-termination.
Entire Agreement and Waiver:
GDPR: Ensures compliance with the General Data Protection Regulation for data protection and privacy in the EU.
ISO 27001: Certified for information security management, ensuring robust data protection measures.