kpi.com Humans
By KPI Software
1. Initial Setup and Customization: The process begins with setting up the software to meet the specific needs of the organization. This includes configuring settings, customizing features, and integrating with existing systems. The kpi.com Humans software offers flexibility in customization, allowing organizations to tailor the system to their unique workflows and requirements.
2. Data Migration: An essential part of the implementation involves migrating existing data into the new system. This step is crucial to ensure that all historical and current HR data is accurately transferred and available in kpi.com Humans. The software supports various data integration methods to facilitate this process.
3. Training and Skill Development: To maximize the software's utility, comprehensive training is provided to HR personnel and end-users. This training covers all aspects of the software, ensuring that users are proficient in using the system and can leverage its full capabilities.
4. Testing and Quality Assurance: Before going live, the system undergoes rigorous testing to identify and rectify any issues. This phase helps ensure that the software functions correctly and meets the organization's needs without any significant problems.
5. Go-Live and Transition: Once testing is complete and the system is stable, the software is officially rolled out to all users. This phase may also include additional support and troubleshooting to address any issues that arise during the transition.
6. Post-Implementation Evaluation and Support: After implementation, the impact of the software on HR processes is assessed, and feedback is gathered from users. This feedback is used to make any necessary adjustments and improvements. Ongoing support is provided to resolve any issues and ensure the software continues to meet the organization's needs.
1. Flexible Customization Options: kpi.com allows for basic customizations directly from the Settings menu, and more specific customizations to functionality, forms, and interfaces can be undertaken as separate projects. This level of customization ensures that the software can be tailored to meet the unique requirements of different businesses.
2. Integration Capabilities: kpi.com supports seamless integration with third-party applications, enhancing its adaptability to existing business ecosystems. This integration capability allows for a more comprehensive and cohesive use of the software across various business functions.
4. User Role Customization: The software provides extensive options for setting user roles and privileges, allowing administrators to control what employees can see, add, and edit within the application. This feature is crucial for maintaining data security and ensuring that employees only access information relevant to their roles.
5. Customizable Reporting and Dashboards: kpi.com offers customizable reporting and dashboard features, enabling businesses to generate tailored reports and visualize data according to their specific needs. This customization can help businesses track performance metrics more effectively and make informed decisions.
6. Custom Templates: The platform allows managers and employees to create various templates according to their preferences, further enhancing the software’s flexibility and usability in different business contexts.
7. Customizable HR Functions: Within the HR module, kpi.com supports customization of employee profiles, attendance tracking, performance appraisals, and other HR functions. This allows HR departments to tailor the software to fit their specific processes and requirements.
1. Setup Fees: There are no setup fees mentioned for kpi.com software. This implies that users can start using the software without any initial financial burden specifically related to setup.
2. Maintenance Costs: There are no costs for maintenance. This indicates that ongoing maintenance of the software, which might include updates and general upkeep, is included in the subscription without additional charges.
3. Support Charges: Support via email and live chat is provided at no additional cost. This includes assistance with any issues users may encounter while using the software, making it easier for businesses to get help without worrying about extra fees.
1. Documentation: Users have access to detailed documentation that covers various aspects of the software, helping them understand and navigate the system.
2. In-Person Training: For those who prefer face-to-face learning, kpi.com Humans provides in-person training sessions. This allows users to interact directly with trainers and get immediate answers to their questions.
3. Live Online: Live online training sessions are available, offering the convenience of remote learning while still providing real-time interaction with instructors.
4. Videos: Users can learn at their own pace through a collection of instructional videos that cover a wide range of topics related to kpi.com Humans.
5. Webinars: kpi.com Humans also offers webinars, which are useful for getting up-to-date information on new features, best practices, and how to maximize the use of the software.
kpi.com Security Measures:
1. Physical Security: kpi.com's infrastructure is built on Amazon cloud services, ensuring data is stored in a secure cloud environment with replicated storage. This setup provides a robust defense against data loss, even in the event of hardware failures.
2. Network Security: The platform employs Amazon's cloud environment's firewall solutions, restricting inbound traffic by protocol, service port, and IP address. Additionally, it uses 256-bit SSL encryption for secure browser connections (HTTPS), protecting information from being intercepted during transmission.
3. People Processes: Access to company resources and customer data by kpi.com employees is tightly controlled and audited. Requests for additional access follow a formal process involving approval from data or system owners, managers, or other executives, ensuring that only authorized personnel can access sensitive information.
4. Data Backup: kpi.com maintains daily backups of data on Amazon's S3 storage, a replicated data storage system designed for backups and file storage. For sensitive clients, data backup to their site on a scheduled basis is also available upon request.
HUMAN Security Measures:
1. Data Security and Privacy Compliance: HUMAN takes commercially reasonable measures to protect information against unauthorized access, alteration, disclosure, or destruction. The company adheres to GDPR requirements and publishes a strict privacy policy to protect user data.
2. Certifications and Compliance: HUMAN is certified to be SOC 2 Type 2 and ISO 27001 compliant, demonstrating adherence to high standards of information security management. Additionally, HUMAN is compliant with PCI standards, further ensuring the protection of sensitive data.
3. Technical Safeguards: HUMAN implements a multi-layered approach to data protection, including the use of cryptographic methods and a dedicated product security team responsible for identifying potential vulnerabilities and ensuring the shipping of secure code.
4. Subprocessor Management: HUMAN maintains written data privacy agreements with its subprocessors and requires SOC2 compliance attestation reports annually, ensuring that all parties involved in processing user data adhere to strict security standards.
Last recorded update was on May 22, 2021, indicating updates are made as needed.
Updates aim to enhance functionality and address specific issues.
A structured process is used for managing updates, ensuring smooth implementation.
Efforts are made to minimize disruption to users during updates.
Updates may include:
1. Data Ownership: kpi.com recognizes the importance of safeguarding user privacy and asserts that it never sells personal data. The company acts as a data controller for the personal data of its website visitors and service users, determining the purposes and means of processing that personal data.
2. Data Portability: kpi.com supports the right to data portability, allowing users to receive their personal data in a structured, commonly used, and machine-readable format. This right facilitates users' ability to transfer their data from kpi.com to another service provider. However, it is noted that this right does not apply where it would adversely affect the rights and freedoms of others.
3. User Consent and Withdrawal: The policy highlights that the legal basis for processing personal information may include user consent. Users have the right to withdraw their consent at any time, which will not affect the lawfulness of processing based on consent before its withdrawal.
4. Privacy Controls: kpi.com incorporates privacy controls on its website, allowing users to specify their preferences regarding direct marketing communications and the publication of their information.
1. Flexibility and Customization: kpi.com HUMANS software offers a range of features that can be customized to fit specific business needs, suggesting that the platform can scale with the organization. Features such as attendance tracking, performance analysis, and payroll management can be tailored, indicating adaptability to both growth and downsizing scenarios.
2. Employee Self-Service Applications: The software includes employee self-service applications that simplify processes like attendance, overtimes, leaves, and timesheets. This functionality can potentially reduce administrative overhead as organizations scale up or down, making it easier to manage changes in workforce size.
3. Flexible Human Resources Management: kpi.com HUMANS is described as offering flexible human resources management that grows with your business. This implies that the software is designed to accommodate changes in organizational size and complexity, whether that involves scaling up by adding more employees or scaling down.
4. Payroll and Benefits Management: The software handles local and international requirements for payroll, tax, and compliance, which can be particularly beneficial for organizations looking to scale internationally or adjust their operations based on changing business needs.
Contract Renewal:
Automatic Renewal: The agreement between the provider and the customer will continue indefinitely, subject to termination according to specific clauses. This implies that contracts may automatically renew unless either party decides to terminate under the agreed conditions.
Notice Period for Price Changes: If there is an increase in price, the supplier must give the user sixty (60) days written notice. The user has the option to approve the increased price, which would then begin at the next annual renewal period. If the user does not approve the increased price, the contract will terminate at the next renewal period without further liability for either party.
Contract Cancellation:
Cancellation Process: Customers can cancel their subscription by sending a notice of cancellation. For kpi.com HUMANS, while the specific process is not detailed in the provided sources, similar services often require written notice via email or through the service platform.
Effect of Termination: Upon termination or expiration of the agreement, the user must cease all use of the software, destroy all copies of any content materials and/or user documentation then in possession or control, and take other actions as the supplier may reasonably request to ensure no copies remain accessible.
Return of User Loaded Content: Upon termination or expiration, the supplier shall return any loaded content to the user in a mutually agreeable format within a reasonable period, provided the user is current on all amounts owed as of the effective date of termination or expiration.
Non-refundable Purchases: All purchases are non-refundable. Users can cancel their subscription at any time by contacting the provider using the provided contact information, but this does not imply a refund for any previous payments.
1. General Data Protection Regulation (GDPR): kpi.com fully complies with the EU General Data Protection Regulation, which governs data protection and privacy in the European Union and the European Economic Area. It also addresses the transfer of personal data outside the EU and EEA areas.
2. EU-US Privacy Shield Framework: kpi.com adheres to the EU-US Privacy Shield Framework, which involves the protection of personal data transferred from the European Union to the United States in support of transatlantic commerce.
3. International Financial Reporting Standards (IFRS): While not a direct compliance standard for data security, kpi.com's accounting and payroll tools follow International Financial Reporting Standards. This adherence supports compliance with financial data management and reporting requirements globally.
