Klearcom is a global, AI-powered IVR and phone number testing platform designed to provide enterprises with comprehensive oversight of voice systems across more than 100 countries. Its features include automated, non-intrusive end-to-end testing for both toll and toll-free numbers on fixed and mobile networks, offering real-world call simulations to uncover issues across the entire customer journey. The platform offers discovery tools for in-depth IVR mapping, regression testing for ongoing system reliability, and load testing to assess performance under peak traffic. With advanced audio fingerprinting, multi-language transcription in over 100 languages, and machine learning-driven diagnostics, Klearcom delivers precise root-cause analysis and rapid resolution of routing or audio quality problems. Proactive alerts and real-time monitoring enable incident detection before customer experience is impacted, while DevOps integrations streamline telecom troubleshooting and operational workflows. All testing is provided without installations or hardware, ensuring minimal disruption. Klearcom’s robust analytics, global coverage, and award-winning innovation make it a trusted solution for ensuring reliable, high-quality telephone interactions worldwide.
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Real-time toll and toll-free number testingAutomated IVR testing and regressionNon-intrusive, no-installation SaaS architectureIn-country fixed line and GSM network validation in 100+ countriesSupport for over 330 local/global carriersCall path and IVR journey mappingAutomated IVR discovery and transcription (100+ languages/dialects)Audio fingerprinting and voice quality analysisMachine learning and AI-driven insightsRoot cause issue detection and rapid triageLive monitoring of call routes and IVR script accuracyRegression testing for ongoing IVR changesLoad and stress testing for IVR and call flowsProactive alerting and real-time notificationsCustomizable test scheduling and smart scenariosMulti-lingual speech recognition and intent testingConcurrent channel and high-volume testing capabilityUser-friendly dashboard and analyticsCustomizable reports and performance benchmarkingEnd-to-end documentation for compliance and audit trailsZero-integration requirement (just provide number to test)Fax line testing and local fax validationAPI integrations with DevOps and ITSM toolsEmailHelp DeskFAQsForumCloud, SaaS, Web-BasedDesktop - MacDesktop - WindowsMobile - AndroidMobile - iPhone
