Reliability and Stability: Many users praise HCL BigFix for its stability and reliability. It is often described as a robust tool that effectively manages patching and security across diverse IT environments.

Comprehensive Features: BigFix is appreciated for its wide range of features, including real-time detection, multi-platform support, and continuous patching capabilities. Users find these features valuable for maintaining security and compliance.

Ease of Use and Management: The software is noted for being relatively easy to set up and manage, with some users highlighting its simple setup process and efficient management of patching schedules

Flexibility and Customization: Users value the flexibility offered by BigFix, particularly its ability to integrate with various scripting languages and automate complex tasks.

Scalability: BigFix is recognized for its scalability, making it suitable for large enterprises with extensive IT infrastructure needs

Pricing Concerns: The cost of licensing BigFix can be high, especially as the number of managed devices increases. This has been a point of contention for some users who find it expensive relative to competitors.

User Interface and Usability: While improvements have been made, some reviewers still find the user interface lacking in terms of modern aesthetics and user-friendliness.