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FMX
by Facilities Management eXpress
by Facilities Management eXpress
Profile Information Last updated on: 3 September 2024
Profile Information Last updated on: 3 September 2024
We help make selecting a software for your business effortless, economical and efficient.
by Facilities Management eXpress
by Facilities Management eXpress
Profile Information Last updated on: 3 September 2024
Profile Information Last updated on: 3 September 2024
Data Migration Support: Assistance in transferring and validating data.
User Training Sessions: Ongoing training to ensure users are proficient in using the system.
Supplemental Customer Resources: Access to additional materials and support to enhance user experience.
FMX employs a transparent pricing structure that includes a one-time implementation fee, ensuring the software is tailored to meet all user needs effectively.
Key aspects of the pricing include:
Additional Service Fees: Extra charges may be incurred for services such as in-person implementation, training, and other specialized support options.
During the implementation period, FMX provides:
Technical Support: Expert assistance is available to address any technical issues that may arise during the setup and integration of the software.
Data Migration Support: FMX aids users in transferring their existing data into the new system, ensuring a seamless transition and minimal disruption to operations.
Two-Factor Verification: This additional layer of security requires users to verify their identity through a second method, significantly reducing the risk of unauthorized access to accounts.
Data Encryption: Sensitive data is encrypted both in transit and at rest, ensuring that even if data is intercepted, it remains unreadable without the appropriate decryption keys.
Seamless Integration: Updates are implemented in a way that minimizes disruption to users, allowing for smooth transitions without affecting ongoing operations.
Automated Deployment: FMX employs automated systems for deploying updates, ensuring that all users receive the latest versions without the need for manual intervention.
Comprehensive Testing: Before updates are rolled out, they undergo rigorous testing to identify and resolve any issues, ensuring that new features and security measures function as intended.
FMX's policies are designed to comply with stringent data protection regulations, including the General Data Protection Regulation (GDPR). This compliance ensures that:
Transparency: Customers are informed about how their data is collected, used, and stored, fostering trust and accountability.
Clear Terms and Conditions: Customers can request detailed information regarding the terms and conditions for contract renewal and cancellation, ensuring they are fully informed about their options.
Automatic Renewal
FMX agreements typically include an automatic renewal clause. For instance, the Software as a Service Agreement specifies that after the expiration of the initial term, the agreement will automatically renew for successive renewal terms of twelve months each, unless either party provides notice of non-renewal.
Renewal Notification: The terms often require that either party must notify the other of their intention not to renew before the end of the current term. This is to ensure continuity of service without interruption.
Contract Cancellation
Cancellation Policy: FMX allows for contract cancellations under specific conditions. For example, if no alternative dates for services are available or acceptable, a refund may be issued for any scheduled payments.
Cancellation Fees: Depending on the timing and reason for cancellation, there may be fees involved. For instance, the cancellation of sponsorship and advertising agreements results in a 100% forfeiture of all fees.
Cancellation Process: The process for cancellation involves notifying FMX in accordance with the terms set out in the agreement. This might include submitting specific forms or adhering to particular procedural steps.
Additional Considerations
Short-Term Contracts: For short-term contracts, the maximum term at the start of the contract is typically 12 months, including any renewal or extension options.
Cancellation Not Allowed: In certain contexts, such as specific payment or procurement scenarios, cancellations may not be allowed, and specific procedures must be followed if a cancellation is necessary.
Legal Compliance: Adhering to data protection regulations like GDPR helps FMX avoid legal penalties and fosters trust with customers by demonstrating a commitment to ethical data management practices.
Data Security: Compliance measures include implementing robust security protocols that protect customer data from unauthorized access, breaches, and other cyber threats. This proactive approach minimizes the risk of data loss and enhances overall security.
Data Privacy: FMX prioritizes the privacy of customer information by ensuring that data is collected, processed, and stored in accordance with legal requirements. This includes obtaining explicit consent from users for data collection and providing clear information about how their data will be used.
User Rights Protection: Compliance with GDPR and similar regulations empowers customers with rights over their data, including the right to access, rectify, and delete their information. FMX facilitates these rights, allowing users to manage their data effectively.
By Facilities Management eXpress