Document Authoring SDK

1. Initial Setup:Document Authoring SDK offersa fast and easysetup with hundredsof out-of-the-box featuresand a customizableUI. The SDK canbe integratedinto variousplatforms, includingiOS, Android, Windows, andweb applications.

2. Customization:Developers cancustomize theinterface usingCSS, JavaScript, andthe new UI customizationAPI. This includesmodifying sidebars, toolbars, andother UI elements.

3. Integration:TheSDK can be integratedwith existingsystems and workflows, including documentviewing, annotation, editing, andsigning functionalities.

4. Testing:Document Authoring SDK providesa 60-day trialperiod for testingthe integrationand ensuringit meets thebusiness requirements.

5. Deployment:TheSDK can be deployedon-premises orin the cloud, depending onthe organization'sinfrastructureand complianceneeds.

1. UI Customization:Developers can fully customize the UI, including sidebars, toolbars, and menus, using CSS and JavaScript APIs.

2. Annotations and Rendering:Custom renderers allow for overriding or decorating specific parts of the UI when rendering annotations.

3. Platform-Specific Customization:The SDK supports customization for different platforms, including iOS, Android, and web, with specific guides and APIs for each.

1. Licensing Fees:Document Authoring SDK is licensed on a subscription basis, typically yearly, and includes updates and support.

2. Support:Support is available for subscribed customers, with limited support during the evaluation period.

1. Remote Training:

   • Document Authoring SDK offers remote training sessions to help new users get fully up to speed with their product selection. This training is designed to ensure that users understand how to integrate and use the SDK effectively within their applications.

2. Live Demos and Webinars:

   • Document Authoring SDK provides live demos and webinars to showcase the capabilities of their SDK and to guide users through the integration process. These sessions are valuable for understanding the practical applications of the SDK and for getting real-time answers to any questions.

Support

1. Comprehensive Documentation:

   • Document Authoring SDK offers extensive documentation and examples to assist developers in integrating the SDK into their applications. This documentation covers a wide range of topics, from basic setup to advanced customization, ensuring that users have access to all the information they need.

2. Direct Access to Engineers:

   • Users have direct access to PSPDFKit engineers for expert guidance and support. This ensures that any technical issues or questions can be addressed promptly by knowledgeable professionals.

3. Customer Support:

   • Document Authoring SDK provides ongoing customer support to assist with any issues that may arise during the use of their SDK. This support is available to subscribed customers, ensuring that they have continuous access to help when needed.

4. Partner Program Support:

   • For business partners, Document Authoring SDK offers additional support through their partner program. This includes access to their industry-leading products and services, as well as expertise in the PDF and document industry. Partners can also benefit from incentive-based margins to help scale their business.

1. Encryption:Document Authoring SDK supports encryption in transit and at rest, depending on the underlying platform.

2. Access Controls:Granular access controls and JSON Web Tokens (JWTs) for managing document permissions and authorization.

3. Compliance:Adheres to industry standards such as GDPR, HIPAA, and SOC 2.

4. Comprehensive background checks on employees and ongoing security training.

5. Independent verification through penetration testing and SOC 2 Type 2 audits

1. IOS:Updatesare releasedperiodically, with recentupdates includingsupport for newiOS versionsand various bugfixes.

2. React Native:Regularupdates are alsomade for ReactNative, withchanges and fixesbeing implementedfrequently.

3. Notification:Document Authoring SDK communicatesupdates throughtheir changelog anddocumentation, ensuring usersare aware ofnew releasesand changes.

4. Compatibility:Updatesoften includesupport for thelatest developmenttools and operatingsystems, ensuringcompatibilityand leveragingnew platformfeatures.

5. Critical Fixes:Securityvulnerabilitiesand criticalissues are promptlyaddressed inupdates, maintainingthe integrityand securityof the SDK.

1. Customer Control:Customers retain complete control over their data. Document Authoring SDK does not access or store the content of documents processed through its SDK, ensuring that data ownership remains with the customer.

2. Temporary Storage:For API services, files are temporarily stored on Document Authoring SDK servers and are deleted within 24 hours, ensuring no long-term retention of customer data.

3. Data Export:Document Authoring SDK supports various file formats and conversion capabilities, allowing for easy data export and integration with other systems.

4. No Data Lock-In:The SDK is designed to ensure that data can be moved or integrated with other platforms without vendor lock-in.

1. Horizontal Scaling:Document Authoring SDK Server supports horizontal scaling by connecting multiple server nodes to a Postgres database. This allows for scaling in cloud environments like AWS, Azure, and Google Cloud, as well as on-premises deployments using Docker and Kubernetes.

2. Configuration Consistency:All nodes must use the same configuration, and a load balancer is recommended to distribute clients across nodes.

3. Auto-Scaling:Document Authoring SDK Server instances can be set up to auto-scale, utilizing all available memory, CPU, and storage by default. Managed databases are recommended for optimal performance.

1. Licenses are renewed yearly, with reminders sent 45 days before expiration.

2. Contracts can be canceled on a yearly basis, with terms stated in the signed license agreement.

3. Upon cancellation, all copies of the framework must be destroyed, and applications must be updated to no longer use or contain PSPDFKit.

1. ISO Compliance:

   • Document Authoring SDK PDF/A Conversion Library is ISO compliant, ensuring that documents converted to PDF/A meet the stringent requirements set by the International Organization for Standardization (ISO).

2. GDPR (General Data Protection Regulation):

   • Document Authoring SDK complies with GDPR, which is a regulation in EU law on data protection and privacy for all individuals within the European Union and the European Economic Area. This compliance ensures that personal data is handled with the highest standards of privacy and security.

3. HIPAA (Health Insurance Portability and Accountability Act):

   • Document Authoring SDK adheres to HIPAA standards, which are critical for handling protected health information (PHI) in the United States. This compliance is essential for customers in the healthcare industry who need to ensure that their data processing activities meet HIPAA requirements.

4. SOC 2 (Service Organization Control 2):

   • Document Authoring SDK meets SOC 2 standards, which are designed for service providers storing customer data in the cloud. SOC 2 compliance ensures that PSPDFKit has controls in place to protect the privacy and security of data.