Diver Platform
By Dimensional Insight, Inc
The implementation of Diver Platform typically follows a phased but rapid approach and is designed to deliver quick time-to-value for BI projects.
Initial discovery and requirements: Stakeholder workshops to clarify objectives, KPIs, data sources, user roles, and success criteria for the first use cases.
Environment provisioning: Setup of Diver Platform server (on-premise, DI Cloud, or appliance), OS configuration, security, and network access.
Data integration and modeling: Connection to source systems, ETL development, Spectre/cBase builds, and creation of the foundational data model for priority domains.
KPI and business rules configuration: Definition and standardization of measures, calculations, and validation rules (often using Measure Factory where applicable).
Dashboard and content development: Design and build of DivePort dashboards, reports, scorecards, and ad hoc views for the initial user groups.
Testing and validation: Technical and user acceptance testing, data quality checks, and performance tuning to ensure trusted, fast analytics.
Training and knowledge transfer: Role-based training for developers, analysts, and end users, plus admin/operations handover.
Diver Platform can be extensively customized to fit specific business needs across industries and use cases.
Role-based interfaces (Information Consumer, Analyst, Manager) tailored to different user types.
Customizable dashboards, pages, tabs, and layouts for each department or user.
“My Page” personal dashboards where each user selects their own KPIs and visualizations.
Flexible visualization choices (charts, tables, indicators, maps, documents, videos) per use case.
Configurable KPIs and measures aligned to each organization’s definitions using Measure Factory and related tooling.
Business rules and calculations configurable at project, subject-area, or customer level.
Industry and domain-specific “Advisor” applications (e.g., GL, inventory, pricing, healthcare) designed to be extended and tailored for each customer.
Highly configurable, role-based data access (by model, dimension, summary, group, ACL, and even row/column/cell level).
Multiple authentication options (own, system, LDAP, SSO) and integration with third-party portals or websites.
Customizable deployment architectures (on-premise, cloud/SaaS, hybrid, appliances; single or multiple servers/VMs).
Tailored navigation structures, menus, and portal pages for different business units or regions.
Configurable alerts, thresholds, and goals on KPIs for different teams or processes.
Ability to build custom dashboard applications that also capture or correct data (writeback-style forms and workflows).
Integration with a wide range of ERPs, vertical systems, and proprietary data sources, allowing solutions to be molded around existing landscapes.
Diver Platform provides a structured mix of formal training, self-service learning resources, and ongoing technical support to help new users ramp up quickly.
New customers get access to role-based training courses covering key components such as ProDiver, DivePort, Workbench, and Measure Factory, delivered either online in small virtual classes or onsite at the customer’s location. These courses are available for different audiences—end users, analysts, developers, and IT/IS staff—and can be customized to match the organization’s data, KPIs, and use cases so users learn directly on relevant scenarios. In addition, there is a large library of product documentation and online help systems (for example, DivePort and ProDiver help) plus video tutorials and a video portal that walk new users through core workflows such as diving into data, building dashboards, and navigating the web portal.
Diver Platform implements a multi-layer security model that covers authentication, authorization, encryption, and auditing to protect data throughout the analytics stack. A dedicated security module controls user authentication and access based on user, group, and role, and is designed to meet stringent requirements such as HIPAA in healthcare deployments.
For authentication, Diver supports multiple methods, including its own protocol, CGI mode, LDAP directory integration, and System i authentication, and it can participate in single sign-on scenarios with third-party web platforms. Access control is highly granular: permissions can be defined by model, dimension, summary, access control list, and user group, with DiveLine enabling column-, row-, and even cell-level security, and DivePort adding page- and content-level security in the web portal. Password policies are configurable for length, expiry, and login attempts, and users can manage their own credentials within the constraints defined by administrators.
Diver Platform follows a structured, predictable update cycle and provides tools and services to manage upgrades with minimal disruption.
Diver Platform is deployed as an enterprise BI tool where customers retain control over their own data, and the platform is designed to make that data portable through standard export and integration mechanisms. While Dimensional Insight’s public materials focus more on architecture than on a marketing-style “data ownership manifesto,” hosting and product documents consistently treat customer data as the customer’s asset, with Dimensional Insight providing infrastructure, tooling, and services around it rather than claiming rights over its business content.
From a portability perspective, Diver’s architecture is explicitly built around open outputs rather than locking data into an opaque proprietary runtime. Source data is ingested, transformed, and stored in Diver models and flat files that can be reused by other applications, and reports and dashboards can be exported to common formats such as Excel and PDF, or distributed via email, making it straightforward to move structured outputs into other systems or archives. For customers using InterReport or DI Cloud hosting, the service description emphasizes that organizations still have access to Workbench and the underlying data-processing pipeline, and can extract or replicate the processed data and content if they choose to migrate or maintain parallel platforms. In practice this means that while the precise legal language lives in individual license and hosting contracts, the technical design of Diver Platform supports strong customer control over data and enables practical portability through file exports, model reuse, and standard integration points.
Diver Platform’s commercial terms are defined in individual contracts, but the product licensing and hosting documentation give several concrete data points about renewal and cancellation behavior.
Software is typically licensed on a perpetual or subscription basis, with an associated maintenance contract that governs eligibility for upgrades and support.
Perpetual licenses continue to run indefinitely on the licensed machine even if maintenance is not renewed, but you lose rights to upgrade to newer versions compiled after the maintenance end date.
Maintenance renewal requires issuing a new license key; administrators request and register updated keys using the DI-License-Admin utility or licensing package.
Trial licenses are time-limited by an explicit expiration date; the software stops functioning unless a new (usually perpetual or extended trial) key is issued.
Diver Platform is designed to support deployments in regulated environments and explicitly states that its security controls meet HIPAA requirements for protecting healthcare data, including logging and access control. Product literature and industry profiles emphasize use in hospitals and other healthcare settings, which implies alignment with healthcare privacy and security expectations, but the vendor does not publicly list certifications like SOC 2 or ISO 27001 for the platform itself, so any such attestations would need to be confirmed directly in contracts or security documentation.
In practice, compliance is supported through features such as robust authentication, granular role-based access, detailed audit logging, and encryption of data in transit, all of which are cited as key to meeting HIPAA-related technical safeguards. Dimensional Insight also offers healthcare-focused versions and applications of Diver Platform, positioning it as suitable for organizations that must comply with healthcare regulations and internal governance standards, but the precise compliance scope (for example, whether hosting environments carry specific certifications) depends on the customer’s chosen deployment model and should be verified with Dimensional Insight’s security or legal team and the signed service agreements.
