Diligent Boards
By Diligent Corporation
AI-Powered Features: Features like Smart Book Builder, Smart Minutes, and Smart Legal Scanner are praised for automating tedious tasks and enhancing governance workflows.
Mobile Accessibility: Directors and executives enjoy the ability to access board materials offline and on mobile devices, which is especially useful for remote or traveling board members.
Exceptional Customer Support: Diligent’s 24/7 global support and dedicated onboarding specialists receive high marks for responsiveness and professionalism.
Efficient Meeting Preparation: Users appreciate how Diligent streamlines the entire board meeting lifecycle, from agenda creation to post-meeting follow-ups, saving time and improving productivity.
Secure Document Management: The platform is valued for its strong encryption, role-based access, and secure file sharing, making it ideal for handling sensitive board materials.
Ease of Use: Users consistently praise Diligent Boards for its intuitive interface, clean design, and easy navigation across devices. Many find it simple to manage board books, agendas, and annotations without technical training.
Missing Features: Users have noted the absence of certain features like mobile printing, advanced search, or bulk folder movement, which are available in some competing platforms.
Navigation Challenges: New users sometimes find the admin module confusing, and onboarding could be improved with more guided tutorials or walkthroughs.
Limited Editing Capabilities: A few reviewers mention that the platform lacks in-app editing or renaming features for documents, requiring external tools for changes.
Document Conversion Issues: Some users report problems with uploading or converting documents, especially when replacing files with different page counts or formats.
