ConsignPro
By Visual Horizons Software, LLC
Ease of Use: Users frequently praise ConsignPro for its intuitive, user-friendly interface, making it easy to train staff and operate even for those with minimal technical experience. Some reviewers note that their teenage employees could run the program with little assistance.
Comprehensive Features: Many users highlight the variety and integration of features, such as inventory management, reporting, and QuickBooks integration, which streamline daily operations for consignment shops.
Effective for Consignment Stores: The software is often described as ideal for consignment, resale, and thrift shops, helping shops stay organized and boosting efficiency.
Reliable and Stable: Compared to previous systems, users have found ConsignPro less prone to crashes or freezes, providing a more reliable platform for customer transactions.
Smooth Data Transition: Some reviewers report positive experiences transitioning from outdated or unsupported software to ConsignPro, citing helpful onboarding
Recent Customer Support Complaints: In the last several years, some users report a decline in the quality of customer support, particularly after phone and remote assistance were discontinued. Now, support is provided via chat–responses can be slow or incomplete and some users feel they are not getting enough value for the annual support fee.
Outdated or Clunky Interface: Some reviewers comment that the software looks dated, with certain workflows feeling inconsistent or unintuitive. There are complaints about difficult-to-customize price entry and tag/label management.
Technical Glitches: There are reports of quirks and bugs, specifically relating to tag printing, which can cause frustration and operational delays. Users mention issues with tag printers not working reliably, and other software errors that require frequent workarounds.
