ConsignPro
By Visual Horizons Software, LLC
ConsignPro, developed and operated by Visual Horizons Software, is a specialized provider of consignment and resale shop management software. Its platform is widely used across North America and is tailored for diverse resale business segments—including apparel, antiques, books, art galleries, and military thrift shops. With over 6,000 shops automated since its launch, ConsignPro is recognized for its combination of intuitive design and extensive retail functionality.
ConsignPro was founded in 1996 by Brian Wilson, who initially designed the software for his mother's resale shop in Connecticut. After improvements, the first commercial sale came in 1997. The company steadily grew, transforming from a family project into an industry leader. Its base is currently in Miami Beach, Florida. The company has evolved to include complementary offerings such as POS hardware, credit card processing, supplies, and website design
ConsignPro’s core offering is a robust, all-in-one software platform designed specifically for consignment and resale management. Key features include:
Inventory and consignor management
Point-of-sale (POS) with layaway, returns, and gift card/discount handling
Integrated credit card processing with OpenEdge and CloverConnect
Full retail accounting and QuickBooks/Quicken export
Barcode and tag printing
E-commerce module and web integrations
Customizable receipts, loyalty programs, and multi-store support
Automated backups, user-level permissions, and audit trails
Regular software updates introduce new or improved features—such as streamlined transaction voiding, enhanced reporting, new data fields (e.g., consignor cell number), faster processing for specific operations, and receipt customization. The development is responsive to both customer requests and evolving retail needs, but as of 2025, most automation remains rules-based, not AI-driven.
ConsignPro emphasizes user experience and support. The founder and core team are actively involved in customer interactions, with a commitment to a 30-day satisfaction guarantee. The company is praised for responsive, knowledgeable, and accessible support staff—a theme echoed in many user testimonials. Training sessions are considered fun and helpful, fostering long-term user loyalty. The culture prioritizes integrity, transparency, and relationship-building within the consignment industry.
The user base consists of a highly engaged community of resale and consignment shop owners across North America. These customers represent a spectrum from single-location boutiques to multi-store chains. ConsignPro frequently attends National Association of Resale and Thrift Shops (NARTS) meetings and encourages new users to contact existing customers as references—indicating a strong, interconnected ecosystem.
