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Cezanne HR
by Cezanne HR
by Cezanne HR
Profile Information Last updated on: 28 August 2024
Profile Information Last updated on: 28 August 2024
We help make selecting a software for your business effortless, economical and efficient.
by Cezanne HR
by Cezanne HR
Profile Information Last updated on: 28 August 2024
Profile Information Last updated on: 28 August 2024
The implementation process for Cezanne HR software is designed to be comprehensive and user-centric, ensuring that the system is tailored to meet the specific needs of each organization. The typical implementation process involves several key steps:
1. Initial Consultation and Kick-off Call
The process begins with an initial consultation where the implementation lead from Cezanne HR contacts the client to discuss their objectives, timelines, and the overall implementation approach.
2. Data Upload
The next step involves uploading the existing HR data into the Cezanne HR system. Cezanne HR provides guidance on how to prepare the data and use their data upload utility to ensure a smooth transition.
3. System Configuration
Once the data is uploaded, Cezanne HR's implementation specialists work with the client to configure the various modules of the system according to the organization's specific requirements. This includes setting up workflows, permissions, and any necessary customizations.
4. Training and Support
Cezanne HR offers tailored training sessions to ensure that all users are comfortable and proficient with the new system. These training sessions can be delivered online or face-to-face and are based on the client's own system and data. Ongoing support is provided through Cezanne HR's support portal, which includes helpful guides, how-to videos, and a community area for posting ideas and voting on suggestions.
5. Go-live and Ongoing Enhancements
After the training, the system goes live. Cezanne HR supports the live environment with regular updates and new features, which are communicated in advance. Clients have access to an active community and ongoing customer support to address any issues or requirements that may arise post-implementation.
Duration of the Implementation Process
The duration of the implementation process can vary depending on the complexity of the organization's requirements and the readiness of their data. However, Cezanne HR is known for its efficient implementation practices, which are facilitated by its user-friendly data upload tools and the expertise of its implementation specialists. Typically, the process can take from a few weeks to a few months.
Cezanne HR software can be customized to fit specific business needs, offering a range of features and functionalities that allow for a tailored HR management experience.
1. Core HR Data Upload and Configuration Services: Cezanne HR provides a free core HR data upload service along with expert advice, allowing businesses to tailor the system to their specific requirements. This service is complemented by a selection of cost-effective implementation services, each designed to meet the unique needs of different organizations.
2. Flexible Configuration Options: The software offers easy online access, time-saving automation, and flexible configuration options. This allows businesses to tailor the system to reflect their way of working, company culture, and branding. Cezanne HR's expert HR system makes HR work better for everyone by freeing HR from repetitive tasks, converting data into meaningful reports, and ensuring easy communication.
3. Custom Fields and Form Builder: Cezanne HR includes a custom form builder feature that allows for the creation of custom fields. This feature enables businesses to capture additional information, from flexible working requests to hospitality notifications or expense claims, handling every eventuality. The software also provides an easy way to gather and manage additional information in the HR system through custom fields.
4. Global HR Software Customization: With international capabilities at its core, Cezanne HR makes managing a global workforce more straightforward. It automatically provisions the HR suite in preferred languages and allows for the definition of user security roles that reflect local requirements. This includes providing local HR managers with restricted access to data and allowing employees to select their preferred language options from the available translations.
5. Performance Management Module Configuration: The integrated performance management module offers the freedom to manage continuous performance reviews, regular check-ins, agile goals, and periodic appraisals, including multi-rater/360 reviews. This module can be configured to reflect an organization's approach to performance management.
6. Integration Capabilities: Cezanne HR supports integrations with leading third-party systems, single sign-on, and an open API, aiming to help businesses get the most from their HRMS. This includes integrations with various payroll software systems and the ability to export reports to Microsoft Excel or allow employees to download their performance reviews as PDFs.
The additional costs associated with Cezanne HR software, including setup fees, maintenance, or support charges, are outlined as follows:
Setup Fees
- Quick Startup Service: Cezanne HR offers a free, one-time "quick startup service" upload of certain core data for new customers. This service is designed to help businesses get up and running with the core HR functionalities without incurring additional costs.
- Full Data Upload Service: For more extensive existing records, Cezanne HR offers a "full data upload" service priced at $3,200. This service is aimed at businesses that require a comprehensive migration of their HR data into the Cezanne HR system.
- New Customer Setup: The company also provides a service to take over setting up a new customer for $1,250 to $2,500 per module, depending on the complexity and requirements of the setup.
Maintenance
- Automatic Updates: Cezanne HR includes automatic updates as part of the monthly subscription fee. The system is updated almost every month with new enhancements, and customers are informed in advance about new features and how to take advantage of them. This ensures that the system remains up-to-date without any additional maintenance fees.
Support Charges
- Baseline Support: Baseline support is included in the monthly subscription fee, ensuring that users have access to necessary support without incurring additional charges.
- In-depth Training Webinars: For those seeking more comprehensive training, Cezanne HR offers in-depth training webinars priced at $1,250 per module. These webinars are designed to provide users with a deeper understanding of the system's functionalities.
- 24/7 Live Support: While specific pricing for 24/7 live support is not mentioned, Cezanne HR's support portal provides 24/7 access to numerous getting-started guides and expert articles covering every aspect of the system. This suggests that ongoing support is part of the subscription service, aimed at ensuring users can effectively utilize the software.
Cezanne HR offers a comprehensive range of training and support options to new users to ensure they can effectively implement and utilize the software. These options include:
1. Monthly Webinars: Cezanne HR conducts monthly webinars that cover new and popular features of the software. These webinars are designed to keep users informed about the latest functionalities and how to make the most of them.
2. Introductory Training for New HR Administrators: New HR administrators are provided with introductory training sessions. These sessions are aimed at equipping new administrators with the knowledge and skills needed to efficiently manage and navigate the Cezanne HR system.
3. Automatic Updates with Guidance: The software includes automatic updates, ensuring that users always have access to the latest features and enhancements. Cezanne HR informs users in advance about upcoming updates and provides helpful guides or how-to videos in the support portal to facilitate the adoption of new functionalities.
4. Active Community Engagement: Cezanne HR encourages users to join an active community where they can post ideas, vote on suggestions made by others, and see which ideas are being actively worked on. This community engagement allows users to influence the development plans of Cezanne HR and share best practices.
5. Data Upload Assistance: For new users, getting existing HR data into Cezanne HR is made easy with a clever utility. The Cezanne HR team guides users on how to use this utility and checks and uploads the data for them, ensuring a smooth transition to the new system.
6. System Configuration Support: After data upload, Cezanne HR's implementation specialists work with new users to configure the HR modules to fit their specific way of working. Users can make adjustments themselves later on, or seek assistance from the Cezanne HR team.
7. Ongoing Guidance and Advice: Once the system is set up, Cezanne HR provides ongoing guidance and advice through a team of UK-based product experts. This support is tailored to match the specific needs of each user, ensuring personalized assistance.
8. Dedicated Account Management: Users also benefit from the support of dedicated Account Managers who offer advice and recommendations to ensure users get the most out of their Cezanne HR system. These Account Managers are available for regular system health checks, check-ins, and to discuss new modules or billing inquiries.
9. Comprehensive Help Section: For administrators, Cezanne HR offers a comprehensive Help section that provides invaluable training and resources. This section is designed to facilitate the management of HR data and enhance the user experience.
Cezanne HR employs a comprehensive set of security measures to protect data, ensuring that the HR data of its users is secure, compliant, and protected against potential threats. These measures include:
1. GDPR Compliance and ISO27001 Certification: Cezanne HR is fully compliant with UK and EU GDPR data protection legislation and is independently certified to ISO27001, demonstrating a commitment to managing information security.
2. Data Encryption: Customer data is encrypted both at rest and in transmission using Transport Layer Security (TLS) for secure communication across the internet and AES 256 for data encryption at rest, ensuring that sensitive information is protected.
3. Advanced User Authentication and Authorization: Secure mechanisms are used to verify the identity of users attempting to access the system, including options for single sign-on (SSO) and dual authentication (also known as multi-factor authentication or 2FA). Passwords are protected using sophisticated hashing and salting techniques.
4. Secure Hosting with AWS: Cezanne HR is hosted by AWS within the EEA, providing a secure, high availability GDPR-compliant environment. AWS is a leading international Cloud infrastructure provider, certified to ISO27001, SOC 1/SSAE 16, and SOC 2.
5. Robust System Architecture: The software is designed around a multi-tiered architecture recommended for web-based applications, which partitions application functionality into independent layers. This architecture ensures that the presentation layer never communicates directly with the database layer, with all communication performed via the business logic layer, which provides its own security checks.
6. Regular Third-Party Penetration Testing: Cezanne HR undergoes regular third-party penetration testing to ensure that the security measures in place are robust and effective. This helps to identify and address vulnerabilities, enhancing the overall security of the system.
7. Comprehensive Backup and Disaster Recovery Procedures: The system includes extensive backup and disaster recovery procedures, ensuring that data can be restored in the event of loss or accidental deletion. This is crucial for maintaining the integrity and availability of HR data.
8. Role-based Access Control: Cezanne HR provides role-based access control, allowing administrators to assign specific privileges to users based on their roles within the organization. This minimizes the risk of unauthorized access to critical HR data.
9. Secure Data Storage Practices: Secure data centers, robust firewalls, intrusion detection systems, and physical security measures are implemented to ensure that HR data is stored safely. Additionally, cloud-based HR software solutions offer secure data storage with encryption and appropriate access controls.
10. Audit Logs and Monitoring: The software includes audit logs and monitoring capabilities, recording and tracking all activities within the system. This allows administrators to detect unauthorized access attempts or suspicious activities, enhancing the security measures in place.
These security measures collectively ensure that Cezanne HR provides a secure environment for managing HR data, protecting against unauthorized access, data breaches, and other cyber threats.
Cezanne HR releases updates frequently, ensuring that their system remains up-to-date with the latest functionalities and security measures. The updates are managed as follows:
1. Frequency of Updates: Cezanne HR typically releases updates every 4-6 weeks. This regular schedule allows them to continuously enhance the system and address any emerging needs or issues.
2. Management of Updates: Updates are automatically applied to the system, which means that users do not need to manually install them. This approach ensures that all clients have access to the latest features and security enhancements without any additional effort on their part.
3. Communication and Support: Before an update goes live, Cezanne HR informs their users about the upcoming changes. This communication often includes details about new features and improvements. Additionally, Cezanne HR provides support and resources such as guides or how-to videos to help users adapt to the new functionalities introduced with each update.
4. Testing and Security: To maintain high security standards, Cezanne HR conducts regular security reviews and testing, including third-party penetration tests. This rigorous testing ensures that the updates do not introduce any vulnerabilities and that the system remains secure against potential threats.
Cezanne HR's policy on data ownership and portability is aligned with GDPR compliance, ensuring that data relating to identifiable persons is processed in a manner that secures its integrity and confidentiality. The organization emphasizes the importance of managing personal data with high levels of security, integrity, and availability, and it conducts regular security testing, including third-party penetration tests, to safeguard data.
Cezanne HR has implemented features to support GDPR compliance, such as the ability for customers to set policies within their HR system to automatically delete or anonymize selected HR data in line with their own requirements. This capability significantly reduces HR administrative overheads and aids in ensuring GDPR compliance.
Moreover, Cezanne HR is designed to facilitate the secure and compliant processing of personal data. The system encrypts customer data both at rest and in transmission, uses secure mechanisms for user authentication, and offers advanced options for user permissions and dual authentication. This comprehensive approach to data security is part of Cezanne HR's commitment to GDPR compliance and the protection of sensitive HR data.
In terms of data portability, Cezanne HR acknowledges the importance of managing compliance with EU and UK data protection legislation, which places a significant administrative burden on HR teams. The system comes with features designed to help organizations meet legislative requirements, including managing the secure flow of HR data between different geographies, which is essential for international workforces. Cezanne HR's compliance with GDPR includes adhering to principles that ensure personal data can flow freely from the European Union to the United Kingdom, benefiting from an essentially equivalent level of protection to that guaranteed under EU law.
Cezanne HR offers flexible terms for scaling up or down as organizational needs change, which is particularly beneficial for growing businesses or those experiencing fluctuations in workforce size.
1. Pay-as-You-Go Subscription: Cezanne HR operates on a monthly 'pay-as-you-go' subscription model. This means that organizations only pay for the number of active employees each month, which can vary as the workforce size changes.
2. No Extra Charges for Scaling: The system allows organizations to add or remove employees, managers, departments, and business units without involving the vendor or incurring additional development costs. This flexibility ensures that businesses can adjust their HR software usage in line with changes in their workforce without financial penalties.
3. Multi-Language and Multi-Country Support: For organizations with international operations, Cezanne HR includes support for multiple countries and languages at no extra charge. This feature supports scalability across different geographies without additional costs.
4. Modular Structure: Cezanne HR's software is modular, meaning that organizations can start with core HR and absence management modules and add others, such as performance management and employee onboarding, as needed. This modular approach allows businesses to scale their HR software capabilities as their needs evolve.
These terms and features demonstrate Cezanne HR's commitment to providing a scalable HR solution that can adapt to the changing needs of businesses without imposing financial burdens or operational complexities.
The terms and conditions for contract renewal and cancellation for Cezanne HR are designed to offer flexibility and ease for its users.
1. No Long-term Contracts: Cezanne HR does not tie its customers into long-term contracts. This approach allows customers the flexibility to move on if they wish, without being locked into a prolonged agreement.
2. Notice Period for Cancellation: If a customer decides to cancel their subscription to Cezanne HR, they are required to provide notice. At the end of the notice period, Cezanne HR will close down the system for the customer and cancel any direct debit or other payment instructions after the final payment has been taken.
3. No Additional Cancellation Fee: There is no additional cancellation fee charged by Cezanne HR when a customer decides to end their subscription. This policy ensures that customers can cancel their service without incurring extra costs.
4. Data Export Upon Cancellation: Upon cancellation, customers have the option to request an export of their data. Cezanne HR will arrange to store the customer's data and any documents uploaded to the system on a secure FTP site. Customers are then provided with access to download their data, which is provided as flat files. This service ensures that customers retain their data even after their system is shut down.
5. Standard Capabilities for Data Export: Customers also have the capability to export their data using the standard functionalities within Cezanne HR. This feature allows for flexibility in managing data export according to the customer's timeline.
6. Clearing Data from Servers: After a customer's system is shut down following cancellation, Cezanne HR ensures that the customer's data is cleared from their servers. This measure is taken to protect the privacy and security of the customer's information.
7. Support During Transition: Cezanne HR provides guidance on how to export data and offers support during the transition period. This support is part of their commitment to ensuring a smooth and hassle-free process for customers who decide to cancel their service.
These terms and conditions reflect Cezanne HR's commitment to providing a customer-friendly service that allows for easy scalability, flexibility in contract management, and secure data handling practices upon cancellation.
Cezanne HR software meets several key compliance standards to ensure the security and integrity of data, as well as adherence to legal requirements.
1. ISO 27001:2013 Certification: Cezanne HR has been awarded the ISO 27001:2013 accreditation, which confirms that the company implements a robust information security management system. This certification supports compliance with GDPR regulations and demonstrates a high level of data protection.
2. GDPR Compliance: Cezanne HR is fully compliant with both EU and UK GDPR data protection legislation. The software includes features designed to help organizations meet legislative requirements, such as the ability to delete or anonymize selected HR data automatically in line with their own policies. This compliance is crucial for managing the secure flow of HR data, especially for organizations with international workforces.
These compliance standards are part of Cezanne HR's commitment to ensuring that their HR software not only protects the data of their clients but also meets the highest standards of legal and security requirements.
By Cezanne HR