BookingKoala is a service-based platform that streamlines operations by offering a suite of tools for business management. Key features include appointment scheduling and customer management, which help businesses manage bookings efficiently. The platform also supports customizable booking forms, marketing tools like referral programs and gift cards, and integrated payment processing for secure transactions. It also provides a real-time business analytics dashboard for informed decision-making. BookingKoala is compatible with third-party applications like Google Calendar, QuickBooks, and Mailchimp, enhancing its functionality and flexibility. The platform is accessible via web and mobile apps, allowing business owners and staff to manage operations on the go. The platform evolves regularly, focusing on user feedback and regular updates to meet the changing needs of the service industry.