BiT Dealership Software
By BiT Dealership Software, Inc
1. Initial Consultation:
Understanding Business Needs: Dedicated Software Support Consultants from BiT take the time to understand the specific processes and goals of your business. This involves detailed discussions to tailor the software to your unique requirements.
2. Customization:
Tailored Setup: Based on the initial consultation, the software is customized to fit the specific needs of the dealership. This includes selecting the relevant modules such as inventory management, CRM, work orders, technician tracking, and lead management.
3. Setup:
Free Setup: BiT does not charge any setup fees, making the initial phase cost-effective. The setup process involves configuring the software according to the customized plan developed during the consultation phase.
4. Integration:
System Integration: The software integrates with existing systems such as QuickBooks for accounting purposes. This ensures a seamless transition and minimizes disruption to current business operations.
5. Training:
Comprehensive Training: BiT provides thorough training for new users. The Software Support Consultants ensure that all users are well-versed in using the software effectively, which includes hands-on training sessions and support materials.
6. Data Migration:
Data Transfer: If necessary, existing data from previous systems is migrated to BiT Dealership Software. This step is crucial for maintaining continuity and ensuring that all historical data is accessible within the new system.
7. Testing:
System Testing: Before going live, the software undergoes rigorous testing to ensure that all functionalities are working as expected. This includes testing various scenarios and workflows to identify and resolve any issues.
8. Go-Live:
Launch: Once testing is complete and users are trained, the software is officially launched. The support team remains available to address any immediate concerns or adjustments needed during the initial phase of use.
Modular Design: Users can pick and choose only the parts of the software they need, whether they are focused on selling, servicing, managing slips and storage, or all of the above.
Industry-Specific Features: The software includes features such as inventory management, customer relationship management (CRM), work orders, technician tracking, and lead management, tailored to specific industries like marine, powersports, RV, and golf carts.
Integration with QuickBooks: BiT integrates with QuickBooks for accounting purposes, allowing seamless financial management.
Custom Report Writer: The software offers a custom report writer that allows exporting data to Excel, providing flexibility in data management and reporting.
Setup Fees: There are no setup fees for BiT Dealership Software, making the initial phase cost-effective.
Maintenance and Support Charges: The software includes free price file updates and additional users can be added at $19 per month.
Dedicated Software Support Consultants: BiT's support team includes dedicated consultants who take the time to understand the unique processes of each business and provide the necessary training to ensure effective use of the software.
Customer Support: The support team is available via phone and email, and they also offer screen sharing for more hands-on assistance.
Training Sessions: BiT provides thorough training sessions for new users, ensuring they are well-versed in using the software effectively. This includes hands-on training and support materials.
Organizational and Technical Security Measures: The company has implemented processes and procedures to protect personal information. This includes securing and backing up data to ensure it is protected and recoverable in case of any issues.
Cloud-Based Security: The software is cloud-based, allowing access from various devices with internet connectivity. This setup ensures that data is protected and backed up regularly.
Data Encryption: While specific encryption details are not provided, standard practices typically involve encrypting data both in transit and at rest to prevent unauthorized access.
Regular Price File Updates: The software includes regular price file updates at no additional charge, which helps keep inventory and pricing information up-to-date.
System Updates: While specific details on the exact frequency of system updates are not provided, the company emphasizes that updates are managed in a way that minimizes disruption to users. This likely includes periodic updates to improve functionality, add new features, and enhance security. The company strives to continually improve the ease-of-use of their system while adding new features to their technology.
Management of Updates
Automatic Updates: Updates, including price file updates, are automatically integrated into the system, ensuring that users always have the latest information without needing to manually download or install updates.
User Notifications: Users are typically notified of significant updates or changes, ensuring they are aware of new features or improvements and can take advantage of them immediately.
Support for Updates: The support team is available to assist with any issues that may arise from updates, ensuring a smooth transition and minimal disruption to business operations.
Data Ownership: Users retain ownership of their data. BiT Dealership Software processes personal information to provide, improve, and administer their services, communicate with users, ensure security and fraud prevention, and comply with legal requirements. The company does not sell personal data and processes information only when there is a valid legal reason to do so.
Data Portability: Users have the right to request the deletion of their personal information. If a user asks for their data to be deleted, BiT Dealership Software will respect the request and delete the personal information, subject to certain legal exceptions. This implies that users can also request their data to be exported or transferred to another service provider, ensuring data portability.
Modular Design: Users can pick and choose only the parts of the software they need, whether they are focused on selling, servicing, managing slips and storage, or all of the above. This modular approach allows businesses to add or remove features as their needs evolve.
Pricing Plans: The basic system starts at $270 per month for a single user, with costs increasing as more users and departments are added. Additional users can be added at $19 per month, making it easy to scale the software usage up or down based on the number of users and the scope of operations.
No Lengthy Contracts: There are no lengthy contracts required to use BiT Dealership Software, which allows for greater flexibility in managing the software subscription.
Cancellation Policy: Users can cancel their subscription at any time. Upon cancellation, users forego the current payment, and no further payments will be taken. Cancellation must be received in writing from an authorized representative of the client.
Termination of Services: Termination of an agreement will result in the client losing access to all services offered by BiT Dealership Software. Data may be extracted upon termination, but there may be fees for data extraction at reasonable commercial rates.
FTC Safeguards Rule: BiT is compliant with the Federal Trade Commission (FTC) Safeguards Rule, which provides a framework for safeguarding customer data. This rule requires dealers to establish robust protections to secure customer data and reduce identity theft.
PDS Certification: BiT is recommended by Bombardier Recreational Products (BRP) as a Powersports Data Standards (PDS) certified dealer management system for their powersports dealers. This certification ensures that the software meets industry-specific data standards.
Preferred Partner of Brunswick: BiT is a preferred partner of Brunswick, the largest manufacturer in the marine industry, indicating that it meets the compliance and operational standards required by a leading industry player.
