Big Mouth Survey

Big Mouth Survey is a customer feedback solution that offers portable, customizable survey kiosks designed to gather real-time feedback at various touchpoints. These kiosks come in multiple models, including floor, shelf, and table configurations, allowing businesses to collect honest feedback instantly in high-traffic areas such as reception desks, checkout counters, and event venues. The kiosks feature interchangeable magnetic panels for easy customization, on-screen branding capabilities, and protection against response abuse, making them suitable for diverse industries including retail, healthcare, hospitality, education, and events. The platform core strength lies in its advanced technological capabilities. Big Mouth Survey incorporates real-time dashboards, predictive analysis, and customer journey mapping tools to provide actionable insights. The system supports both online and offline feedback capture, ensuring continuous data collection regardless of internet connectivity. It also offers automated workflows, unlimited surveys and questions, and real-time notifications, enabling businesses to respond promptly to customer feedback and improve their overall experience.

The platform provides a centralized dashboard for managing feedback across all touchpoints and locations, allowing businesses to view individual surveys, compare locations, and track their performance against competitors using the BMS Score. The system also supports custom review and referral programs, helping businesses leverage positive feedback to drive growth. With features like automated post-feedback workflows, participant photo capture, and integration capabilities with back-office systems, Big Mouth Survey aims to streamline the entire feedback process, from collection to analysis and action, empowering organizations to make data-driven decisions to enhance customer satisfaction and loyalty.

• Small Businesses (1-99)
• Mid Market (100-500)
• Enterprise (500+)