Badger Maps
by Badger Maps
by Badger Maps
Profile Information Last updated on: 15 July 2024
Profile Information Last updated on: 15 July 2024
We help make selecting a software for your business effortless, economical and efficient.
by Badger Maps
by Badger Maps
Profile Information Last updated on: 15 July 2024
Profile Information Last updated on: 15 July 2024
The typical implementation process for Badger Maps software involves several steps:
Initial Consultation: Understanding the specific needs and requirements of the business.
Setup and Configuration: Customizing the software to fit the business's workflow and integrating it with existing systems.
Training: Providing training sessions to ensure users are comfortable with the software.
Ongoing Support: Offering continuous support to address any issues or questions that arise.
The duration of the implementation process can vary depending on the complexity of the business's needs and the level of customization required. However, it generally takes a few weeks to a couple of months to fully implement and integrate Badger Maps into a business's operations.
Badger Maps offers a high degree of customization to fit specific business needs. Users can create custom check-ins to track field activities and collect relevant data, including attaching photos for visual documentation. The software integrates seamlessly with various CRM platforms such as Salesforce, Microsoft Dynamics, Zoho, HubSpot, Insightly, and NetSuite, allowing for real-time synchronization and bi-directional data flow. Additionally, Badger Maps supports advanced CRM integrations and custom roles and permissions, which can be tailored to meet specific business requirements. Custom API access and FTP support are also available, enabling further customization and automation of workflows.
Badger Maps offers a Business plan with a one-time setup fee of $999, covering initial deployment and onboarding assistance. The Enterprise plan costs $59 per user per month when billed monthly or $49 per user per month when billed annually. An additional annual fee of $2,940 is required for teams requiring CRM integration. The Business plan includes scheduled phone support, while the Enterprise plan offers enhanced support features like a dedicated technical account manager, one-on-one training, and custom CRM integration support. The Enterprise plan also includes API access with a limit of up to 25,000 requests per day and HIPAA compliance, ensuring businesses in regulated industries can use the software while maintaining data protection standards.
Badger Maps offers comprehensive training and support to new users, including:
Onboarding Sessions: Detailed training sessions to help new users understand how to use the software effectively.
Webinars and Tutorials: Access to online resources such as webinars, video tutorials, and documentation.
Customer Support: Ongoing support through various channels, including email, phone, and live chat, to assist with any issues or questions.
Data Encryption: Ensuring that all data transmitted between the user's device and the server is encrypted.
Access Controls: Implementing strict access controls to ensure that only authorized users can access sensitive information.
Regular Security Audits: Conducting regular security audits to identify and address potential vulnerabilities.
Compliance: Adhering to industry standards and regulations for data protection and privacy.
These measures help ensure that user data is secure and protected from unauthorized access or breaches.
Badger Maps regularly releases updates to maintain its software's functionality and security. These updates include new features, improvements, and bug fixes. The platform is described as "constantly evolving," demonstrating a commitment to continuous improvement. Updates are typically deployed automatically, ensuring users always have access to the latest version.
Badger Maps asserts that it does not own the content submitted by users, ensuring users retain full ownership of their data. The platform's Terms of Use explicitly state that Badger claims no ownership over such content. Users can export their data from Badger Maps, allowing them to take their information with them if they stop using the service. This aligns with Badger Maps' commitment to user data rights and flexibility.
Badger Maps offers flexible terms for scaling up or down as organizational needs change.
Adding or Removing Licenses: Users can add or remove licenses as needed. This flexibility allows organizations to adjust their usage based on their current needs without being locked into a fixed number of licenses.
Subscription Plans: Badger Maps offers different subscription plans, including monthly and annual options. Users can choose the plan that best fits their needs and can switch between plans if their requirements change.
The contract between Badger Maps and its users includes automatic renewal at the end of each billing cycle or 12 months, with the company's right to modify or replace any part of the agreement. Users can cancel their subscription at any time, but no refunds are available for partial months. Badger Maps can terminate access at any time, with or without notice, with no obligation to provide a refund. Payments for optional paid services or upgrades are charged on a pre-pay basis and are not refundable. The company may modify the terms and conditions at any time, and certain provisions, such as ownership provisions, warranty disclaimers, indemnity, and limitations of liability, will survive termination.
HIPAA Compliance:
Badger Maps is fully compliant with the Health Insurance Portability and Accountability Act (HIPAA). This is crucial for customers handling protected health information (PHI). The company ensures that all necessary physical, network, and process security measures are in place to guarantee compliance with HIPAA regulations. Information is stored on Amazon Web Services (AWS) servers, which undergo annual certifications to meet high standards of physical and virtual security.
SOC 2 Compliance:
Badger Maps complies with SOC 2 (Service Organization Control 2) standards. SOC 2 compliance is essential for service providers storing customer data in the cloud, ensuring that the company maintains high standards for data security, availability, processing integrity, confidentiality, and privacy.
By Badger Maps