Name: allswers
Brand: Predictive Retention
SKU: 6316ffba09fb84d1187f68f8
Rating: 4.8 (36 reviews)

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allswers

By Predictive Retention

Alternatives

Categories Associated

Employee Engagement Software

Employee Pulse Survey Tools

Overview of allswers Software Company

Allswers is an experience management platform designed to help businesses automate the collection and analysis of customer and employee feedback. The platform offers a comprehensive suite of tools to create surveys, monitor quality standards, and generate actionable insights that drive strategic decisions and enhance organizational performance.

Founding and Growth

The company's focus on integrating with various CRM and e-commerce platforms suggests a strategic approach to growth by enhancing its adaptability and functionality for a wide range of business environments.

Funding and Valuation

The company's focus on providing scalable solutions and integrating with popular business tools indicates a strong market position and potential for future investment.

Product Offerings and Features

Survey Types: Customer Satisfaction Score (CSAT), Net Promoter Score (NPS), Employee Engagement Surveys, 90º Evaluations, ISO Performance Indicators Monitoring, EFQM Monitoring Surveys.
Integrations: Supports integration with Mailchimp, PrestaShop, Shopify, WooCommerce, Zapier, and Zoho CRM, among others.
Dashboards: Customizable executive and Power BI dashboards for real-time data visualization and analysis.
Automation: Automatic workflows, data export, and pre-set templates for ease of use.
Feedback Management: Tools for automatic responses, publishing positive reviews on social media, and managing customer interactions.

allswers AI and New Features

Allswers frequently updates its platform to include new features that enhance user experience and functionality. Recent additions include advanced data visualization tools, more robust integration capabilities, and enhanced survey templates for various business needs.

Company Culture and Values

Allswers emphasizes a customer-centric approach, focusing on providing tools that enhance both customer and employee experiences. The company values innovation, adaptability, and continuous improvement, as evidenced by its frequent updates and integrations with other business tools.

User Base and Community

Allswers serves a diverse range of industries, including retail, food and beverages, and management consulting. The platform is used by companies of various sizes, from small startups to large enterprises. User reviews highlight the platform’s ease of use, comprehensive features, and the ability to integrate seamlessly with existing business processes.