allswers
By Predictive Retention
Allswers offers a robust set of features designed to enhance the management of customer and employee experiences. The platform allows for the creation of diverse surveys, including NPS and CSAT, and supports employee engagement through 90º evaluations and pulse surveys. It features pre-set workflows for alerts and social media publishing, and integrates with CRM systems and e-commerce platforms like Shopify and WooCommerce. Allswers also provides data export capabilities, executive dashboards, and custom dashboards via Power BI, facilitating comprehensive data analysis and real-time decision-making.
33
Features2
Categories4.8
Verified User Rating
360 Degree FeedbackActivity DashboardAssessment ManagementCustomer Experience ManagementCustomizable QuestionsNPS of CustomersGoal Setting/TrackingData Import/ExportCustomizable TemplatesSocial Media IntegrationReal-Time ReportingReal-Time AnalyticsProgress TrackingPerformance ManagementCSAT Survey StructureActivity TrackingAPITraining ManagementSurveys & FeedbackNPS Survey StructureFeedback ManagementEmployee ManagementDashboardCustomizable ReportsCustomizable FormsTemplate ManagementSurvey/Poll ManagementReporting/AnalyticsNPS of EmployeesPerformance MetricsPulse SurveysReal-Time DataEmailHelp DeskFAQsForumCloud, SaaS, Web-Based