Aircall is a cloud-based business phone system and communication platform founded in 2014. It is designed primarily for sales and support teams, offering a comprehensive suite of VoIP solutions that include call monitoring, call routing, and integration with CRM and helpdesk software. The platform enables businesses to set up and manage their phone systems entirely online, eliminating the need for physical hardware. Aircall supports seamless integration with over 100 third-party applications, enhancing productivity and efficiency. The company operates on a subscription-based model and has secured significant venture funding, with offices in major cities worldwide, including Paris, New York, and Sydney. Aircall is trusted by over 18,000 companies globally and is known for its ease of use, scalability, and robust security measures.
Aircall was founded in 2014 in Paris by Jonathan Anguelov, Olivier Pailhès, Xavier Durand, and Pierre-Baptiste Béchu. The company emerged from the eFounders startup studio with the vision of simplifying phone support for businesses by leveraging cloud technology. Since its inception, Aircall has experienced significant growth, reaching $100 million in Annual Recurring Revenue (ARR) by 2022. The company has expanded its presence globally, with offices in New York, Paris, Sydney, Berlin, London, and plans for further expansion in Singapore and Madrid.
Aircall has raised substantial funding over the years:
Aircall offers a comprehensive cloud-based phone system designed for modern business needs. Key features include:
Aircall has focused on expanding its product through strategic integrations and enhancements rather than acquisitions. The company continues to invest in research and development to improve its offerings and cater to larger mid-market customers.
Recent feature additions include:
Aircall's culture emphasizes transparency, teamwork, and continuous improvement. The company regularly shares key metrics with its team and values open communication. This culture has been instrumental in driving the company's growth and innovation.
Aircall serves over 18,000 companies across 84 countries, with a significant presence in the U.S. (35%), France (15%), and other international markets (50%). The company has built a strong community of users who benefit from its easy-to-use interface and powerful integrations.
