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Aircall

by Aircall

star
4.1out of 5 (3.6K)
4.4/ 5
Ease of Use
4.2/ 5
Breadth of Features
4.0/ 5
Value for Money
4.3/ 5
Customer Support
4.2/ 5
Ease of Implementation

Aircall Features

12

Features

1

Categories

4.1

Verified User Rating

Features

  • ✅ IVR/Voice Recognition
  • ✅ Predictive Dialer
  • ✅ Call Routing
  • ✅ Call Transfer
  • ✅ Call Monitoring
  • ✅ Reporting/Analytics
  • ✅ Automatic Call Distribution
  • ✅ Power Dialer
  • ✅ Preview Dialer
  • ✅ Call Scripting
  • ✅ Progressive Dialer
  • ✅ Call Recording

Supports

  • ✅ Email
  • ✅ Help Desk
  • ✅ FAQs
  • ✅ Forum
  • ✅ Knowledge Base

Deployment

  • ✅ Cloud, SaaS, Web-Based
  • ✅ Desktop - Mac
  • ✅ Desktop - Windows
  • ✅ Mobile - Android
  • ✅ Mobile - iPhone

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